GME Program Managers develop expertise in ACGME Core and Program Requirements, policies, and procedures. Support accreditation, educational programming, and resident/fellow activities while managing recruitment, onboarding, projects, finances, databases, and communications with faculty, trainees, and internal/external stakeholders. Responsibilities also include Annual Program Evaluations, Program Committee support, site visits, Program Reviews, and reporting.

• Location: CUMC Bergan Mercy -7500 Mercy Rd. 
• Schedule: Monday through Friday day hours
• Pay: hourly

Responsibilities: 

Program Accreditation: Tracks and compiles data; completes surveys and reports; coordinates site visits, self-studies, and reviews; maintains PEC minutes and action items.

Recruitment: Manages, registers, and confirms quotas for programs. Distributes applications; coordinates and leads recruitment activities; schedules applicants/interviewers; organizes itineraries; supports rank meetings.

Resident/Fellow Scheduling: Maintains schedules in the residency management system; ensures accuracy; develops call schedules with program leadership; manages all leave (vacation, sick, parental, FMLA, conferences) and coordinates with affiliated sites; monitors work hour compliance.

Department Liaison for GME: Serves as liaison between Program Director, trainees, and GME Office; submits required documentation; assists residents/fellows; participates in regional/national GME meetings as needed.

Curriculum Development: Partners with PEC to develop curriculum, workshops, and bootcamps; manages evaluations; tracks completion and conference attendance for CCC; coordinates conference logistics; prepares orientation materials.

Program Communications & Meetings: Serves as primary program contact; manages communications for the Program Director; coordinates with internal/external stakeholders and visiting trainees; updates websites; schedules meetings; prepares agendas, materials, and minutes.

Finance: Monitors budget and spending; tracks professional development funds; prepares projections with ADGME; coordinates travel; processes reimbursements.

Policies & Procedures: Distributes and interprets policies for trainees.

HR: Manages leave of absence processes; collects credentialing documentation; monitors licensure, certifications, and compliance; tracks and approves time off; prepares J-1 visa documentation; advises on LOA impact; supports administrative needs.

Education, Wellness, & Events: Plans and coordinates events; manages logistics, communications, and materials; ensures compliance with university policies; maintains contact lists; administers in-training exams as applicable.

Qualifications:

• Associate degree or equivalent experience.
• Experience of office administrative experience, preferably in a healthcare and/or education setting.

• Experience in general medical education &/or leadership management, human resource experience preferred.

   

Knowledge, Skills, and Abilities:

• Demonstrated strong organizational skills with attention to detail.
• Ability to manage multitasking and high-level complex scheduling, action lists, and timelines with high-level accuracy.
• Effective communication skills and demonstrated ability to develop strong collaborative relationships.
• Strong administrative management skills and proficient with Microsoft Office.

Licenses/Certifications:

• TAGME certification preferred or the ability to obtain within the first 3 years of employment.

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