The Facilities Manager is responsible for the day‑to‑day operations of facilities across all bank locations. This role ensures facilities are safe, well‑maintained, compliant, and aligned with brand standards. The Facilities Manager prioritizes and resolves service requests, coordinates repairs, administers access control systems, oversees records functions, and manages facilities staff and vendor relationships.

Key Responsibilities

Service & Work Order Management

• Prioritize and resolve internal service requests with timely follow‑up and clear communication
• Partner with internal departments and external vendors to drive prompt issue resolution
• Support vendor management by collecting required contractor documentation and maintaining ongoing vendor relationships

Repairs, Maintenance & Grounds

• Assist with managing and monitoring operational expenses and capital budgets related to seasonal and facility projects
• Supervise Facilities Specialist and Facilities Supervisor in completing minor repairs and routine maintenance
• Identify specialized repair needs and coordinate work with qualified vendors
• Conduct periodic facility inspections and document condition and compliance reports
• Evaluate maintenance issues, obtain vendor proposals, and schedule service providers
• Ensure all facilities are clean, safe, functional, and aligned with brand presentation standards

Security Systems Administration

• Serve as the primary administrator for access control and opening signal systems, including key fobs, user access setup, and security coding

Courier, Mail & Records Management

• Supervise Facilities Supervisor in administering courier routes and schedules
• Maintain working knowledge of all courier runs and assist business units with material distribution as needed
• Oversee document retention, storage, and destruction processes
• Coordinate with records management vendors and ensure proper chain‑of‑custody compliance

Events, Moves, Communication & Training

• Coordinate office moves, workspace changes, and furniture installations
• Communicate effectively with employees, customers, vendors, and contractors regarding schedules, outages, and site impacts

Qualifications

• Bachelor’s degree or equivalent combination of education and experience
• Working knowledge of building systems, grounds maintenance, and facility operations
• Proven project coordination and vendor management experience
• Strong communication skills with a positive, team‑oriented approach
• Valid driver’s license with the ability to travel between locations as needed

Physical Demands & Work Environment

• Combination of indoor and outdoor work
• Regular operation of a motor vehicle for inter‑office travel
• Significant walking, standing, reaching, bending, and stooping
• Ability to lift, push, or pull:
  • 20–100 lbs occasionally
  • 10–20 lbs regularly
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Why Join Us?

• Opportunity to support and improve facilities across multiple locations
• Collaborative team environment with broad operational exposure
• Stability and impact within a community‑focused financial institution