The Project Management team is responsible for project delivery and overall customer success.

Our Delivery team manages agile projects to deliver an e-commerce systems integration. Project Management focuses on delivering every project on time and within scope while exceeding client expectations.

Your Responsibilities

• Lead e-commerce projects using Agile / Waterfall techniques that have been adapted to the best practices we have developed to meet our clients' needs.
• Facilitate the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Work alongside an offshore development team leading sprint planning, daily standups, and other project activities as needed.
• Primary point of contact for client stakeholders, executives, and internal team members.
• Maintain the tools and documentation required for Zaelab's implementation projects
• Report project performance using appropriate tools and techniques
• Successfully manage the relationship with the client and team members
• Collaborate within Project Management team to continuously improve our solutions and processes
• Strive to understand the technology systems and e-commerce industry that Zaelab supports

Your Success will be measured by

• Your ability to drive financial performance through project profitability, budget discipline, efficient team utilization
• Your ability to build strong relationships through strong communication skills
• Your ability to breakdown complex technical topics into clear concepts
• Your understanding of the technical roadmap
• Your ability to adapt to change based on feedback and project dependencies
• Your ability to create data driven status reports, using metrics to monitor project progress