At Bakelite, you’ll help us create a better tomorrow with sustainable and innovative chemistry today.

We’re Everywhere. Everywhere you look, you’ll find products enabled by Bakelite, from stronger homes to safer automobiles and everywhere in between. With more than 100 years of history and strong customer relationships, we boldly engineer sustainable products to tackle our world’s most challenging demands.

Join Our Team and Help Us Build a Stronger, Safer, Better World.

It’s Better with Bakelite.

Sales Coordinator: The Impact You’ll Have On The Organization and World

You’ll enhance customer satisfaction. Through personalized service and effective problem-solving, you’ll help ensure clients receive the best possible experience, fostering loyalty and trust.
You’ll help us become more efficient. By streamlining sales processes and operations, you’ll help enhance overall business efficiency, reducing costs and increasing productivity.
You’ll collaborate across the organization. You’ll work closely with various departments, fostering teamwork and collaboration to achieve common goals.
You’ll provide valuable insights. Through data analysis and reporting, you’ll offer valuable insights that help us make informed decisions and strategies.

What Does a Typical Day Look Like? Here are your primary responsibilities:

Sales Support & Coordination

Coordinate pricing in partnership with the sales team, including calculation, communication and SAP entry.
Capture monthly raw material movements and communicate to the commercial team.
Maintain and update internal systems with accurate sales and price data.
Collaborate with production and supply chain teams to align sales activities with company objectives.
Assist in calculating any debit or credit coming from the commercial team for past order issues, pricing issues, material issues, or rebates.
Set up any rebates or surcharges for customers as communicated by the team or organization.
Proactively run reports and then price all atypical orders, where pricing does not automatically pull in based off standard pricing.

Customer Relationship Management

Serve as primary point of contact for customer pricing inquiries, potential customer web inquiries, and pricing corrections on past customer orders.
Support account managers in developing long-term client relationships and identifying upsell opportunities.

What is Needed to be Successful in this Role (Required Skills/Abilities):

Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred).
4+ years of experience in sales coordination, customer service, or administrative support in a manufacturing or industrial environment.
Strong understanding of resins or chemical industry (preferred but not required).
Proficiency in ERP systems and Microsoft Office Suite.
Excellent communication, organizational, and problem-solving skills.
Ability to multitask in a fast-paced environment and work collaboratively with cross-functional teams.

Are you ready to help us build a better tomorrow and put your fingerprints on the world? Apply for this exciting opportunity, and learn more about our hiring process, insights from our global associates, our robust benefits and more at Bakelite.com/careers.

We are an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to gender, minority status, sexual orientation, gender identity, protected veteran status, status as a qualified individual with a disability or any characteristic protected by law.

In order to be considered for this position candidates are required to submit an application for employment through our career site, be at least 18 years or age, willing to take a drug test, submit to a background investigation as part of the selection process, as well as additional periodic background checks as required by the Chemical Facility Anti-Terrorism Standards (CFATS) or regulations adopted by the Department of Homeland Security or other regulatory agencies. Candidates are required to have unrestricted authorization to work in the United States. This company participates in E-Verify. For additional details, click HERE.

If currently an employee of the Company, you must have satisfactory work performance. Disclaimer: We are not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to an employee about this position. All resumes submitted by search firms/employment agencies to any employee of the Company via email, the Internet or in any other form and/or method without a valid written search firm agreement in place for this position will be deemed the sole property of the Company; no fee will be paid in the event a candidate is hired by the Company as a result of the unsolicited referral or through other means.