Summary / Objective

At Bestway our Credit Managers play a pivotal role in our
vision to enhance the customers rent to own experience. We expect our Credit
Managers to be customer centric individuals that help our customers achieve
product ownership through on time renewals.

Essential Functions

• Greeting customers as they enter the store.

• Be a Bestway brand ambassador who affects and
  promotes Bestway’s commitment to have the best products at the best prices
  delivered by the best people in the business.

• Support all efforts to improve revenue and
  profit growth.

• Achieve credit standards by using the “4 Key
  Principles of Customer Interaction”, Bestway’s Policy and Procedures while
  abiding by State and Federal laws.

• Must bring energy and enthusiasm to exceed
  customer service expectations.

• Be proficient at the Credit and Sales Minutes.

• Build great customer relationships by utilizing
  communication and service skills to ensure customer retention and enhance the
  customer’s experience during all customer interactions.

• Establish professional communication and problem
  solving skills with customers and co-workers.

• Use logistics to manage Sales Representatives to
  the most efficient manner on deliveries, returns, service calls, and field
  collections.

• Be responsible for maintaining, organizing,
  protecting, and storing products in stock room area and possess the ability to
  lead Sales Representatives to assist you.

• As a brand ambassador always represent yourself
  and your company in a professional manner.

• Have the ability to learn, develop, and teach
  the skill to assemble products as well as do minor touch ups, repairs, and
  refurbishment to ensure all products are rent ready within 48 hours.

• Must be competent at explaining the rental
  agreement and 7 Steps to Renewals.

• Must ensure maintenance and upkeep for vehicles.

• Complete all other tasks assigned at the
  discretion of management.

Competencies

• Have the opportunity to advance to Store and
  District Manager positions.

• Be able to explain the rental agreement and have
  a thorough understanding of how it works.

• Develop collection skills to help grow our
  customer base by learning to utilize the “4 Key Principles of Customer
  Interaction.”

• Successfully lead staff and daily operations of
  the store in the absence of the manager.

• Engage in continuous self-development.

Position Type /
Expected Hours of Work

This is a full-time position.  Days and hours of work are Monday through
Saturday

8:00 a.m. to 6 p.m. and will require additional hours as
needed. 

The Credit Manager Position is required to embrace and
represent the Bestway’s Bring It Values!

• Caring

• Integrity

• Servant Leadership

• Ownership

• Fun