• Provide hospitality to all beach guests by delivering Ritz-Carlton service standards, including using the guest’s name three time throughout any interaction, exceeding guest expectations when fulfilling their requests, and anticipating their every need


• Facilitate sailing lessons for guests on hobie cats


• Provide safety briefings to guests prior to their use of all non-motorized watersport


• Provide supervision of guests while using watersports equipment in the designated areas


• Track daily watersports equipment usage, by guest, per company standards


• Complete general maintenance and upkeep of watersports equipment, including daily shift setup and breakdown, and the reporting of unsafe/damaged equipment


• Be an ambassador and sales associate to upsell guests on additional watersport excursions offered by RED


• Provide small power boat operations for retrieving guest and transferring guests from catamaran and other motorized sports


• Complete a monthly inventory of equipment and/or retail items as directed


• Complete end of shift billing and reconciliation of guest receipts for excursions and rental gear sold


• Communicate with guests on trip updates and cancelations


• Other duties as assigned.