MANTECH seeks a motivated, career and customer-oriented Journeyman Telecommunications Engineering Specialist, Unified Communications to join our CASTLE-NET Program team. This is a remote position.
Be a part of an agile team to provide the U.S Army Corps of Engineers (USACE) OCIO/G-6 with agile, innovative, customer focused, and cost-effective integrated enterprise IT support services in support of the USACE vision of engineering solutions for the Nation’s toughest challenges.
Responsibilities include but are not limited to:
Providing administrative, operational, and management support for the CASTLE-NET unified communications infrastructure, including enterprise-level voice and video conferencing systems.
Leading a team to support current infrastructure systems, platforms, tools, and components while ensuring all components conform to standardized setups and provide redundancy.
Assisting customers with virtual instruction on communication systems and installing and configuring handsets and video endpoints.
Maintaining detailed documentation and records of system configurations to ensure a robust and reliable communications environment.
Working with all stakeholders to ensure complete and functioning systems that meet all requirements and exceed the expectations of USACE end-users.
Delivering vital solutions and strengthening the IT foundation with secure, innovative, and modernized technological solutions.
Minimum Qualifications:
Bachelor’s degree (or equivalent work experience) in Telecommunications, Information Technology, or a related field.
8+ years of experience in unified communications, with at least 3 years in a leadership role.
Excellent knowledge of UC technologies such as VoIP, SIP, Microsoft Teams, and Cisco WebEx.
Extensive experience installing and configuring telephony and video endpoints while maintaining network protocols and security best practices.
Proven leadership, analytical, and problem-solving skills with the ability to work collaboratively with cross-functional teams.
Preferred Qualifications:
Relevant industry certifications such as CCNP Collaboration or Microsoft Certified: Teams Administrator.
Familiarity with the USACE IT environment, regulatory requirements, and data security best practices.
Self-starter with excellent people skills who can communicate effectively with technical and non-technical stakeholders to drive change throughout an organization.
Clearance Requirements:
Must possess a Secret security clearance prior to starting this position.
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.
Be a part of an agile team to provide the U.S Army Corps of Engineers (USACE) OCIO/G-6 with agile, innovative, customer focused, and cost-effective integrated enterprise IT support services in support of the USACE vision of engineering solutions for the Nation’s toughest challenges.
Responsibilities include but are not limited to:
Providing administrative, operational, and management support for the CASTLE-NET unified communications infrastructure, including enterprise-level voice and video conferencing systems.
Leading a team to support current infrastructure systems, platforms, tools, and components while ensuring all components conform to standardized setups and provide redundancy.
Assisting customers with virtual instruction on communication systems and installing and configuring handsets and video endpoints.
Maintaining detailed documentation and records of system configurations to ensure a robust and reliable communications environment.
Working with all stakeholders to ensure complete and functioning systems that meet all requirements and exceed the expectations of USACE end-users.
Delivering vital solutions and strengthening the IT foundation with secure, innovative, and modernized technological solutions.
Minimum Qualifications:
Bachelor’s degree (or equivalent work experience) in Telecommunications, Information Technology, or a related field.
8+ years of experience in unified communications, with at least 3 years in a leadership role.
Excellent knowledge of UC technologies such as VoIP, SIP, Microsoft Teams, and Cisco WebEx.
Extensive experience installing and configuring telephony and video endpoints while maintaining network protocols and security best practices.
Proven leadership, analytical, and problem-solving skills with the ability to work collaboratively with cross-functional teams.
Preferred Qualifications:
Relevant industry certifications such as CCNP Collaboration or Microsoft Certified: Teams Administrator.
Familiarity with the USACE IT environment, regulatory requirements, and data security best practices.
Self-starter with excellent people skills who can communicate effectively with technical and non-technical stakeholders to drive change throughout an organization.
Clearance Requirements:
Must possess a Secret security clearance prior to starting this position.
Physical Requirements:
The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.