The Primary role of the Customer Service Representative for Pebble Beach Golf Links is to provide guest service at various parts of the operation; bag drop, parking lot, 18th green lawn, and any other surrounding areas. The individual will greet guests and visitors, assist with golf bags upon arrival and departure, and participate in all aspects of the operation with an emphasis on guest service.
Company Background:
Pebble Beach Company, (“PBC” or “The Company”) headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. The Company also operates five renowned golf courses: Pebble Beach Golf Links, home of the 2027 U.S. Open, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and the Tiger Woods designed short course, The Hay.
Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Forbes Five-Star certified since 2014, Pebble Beach Golf Academy & Practice Facility, and a diverse offering of culinary and retail experiences. PBC annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship.
Essential Duties & Responsibilities:
- Greet each guest in a polite, friendly manner.
- Assist guests with golf bags at bag drop.
- Constantly patrol area to offer assistance to guests carrying their own bag.
- Drive and keep range shuttle clean.
- Keep area clean around the Cart Barn and Pro Shop.
- Count and clean rental sets, clean clubs and guest shoes as requested.
- Assist in cleaning and returning golf cars to cart barn.
- Assist the first tee starter and tee captain as needed.
- Guest bag transfer and storage procedures.
- Comply with Pebble Beach Company safety and health policies and procedures.
- Set-up for Pebble Beach Golf Academy events if requested.
- Understanding of job content and timely completion of routine tasks.
- Achievement of stated goals and familiarity with the application of PBC policies and procedures.
- Projection of positive attitude and professional demeanor at all times.
Other possible duties include:
- Maintain cleanliness and order on the driving range and surrounding areas by sweeping, straightening tees.and ropes, and emptying trash containers.
- Keep practice bunker raked and the practice green clean of balls when needed.
- Ball gathering, ball cleaning, and operation of the ball washing machine.
- Drive and operate ball picker.
- Seed and top-dress range surface when needed.
Absolutely Required Skills:
- Friendly and willing to work hard.
- Team Player.
- Attention to detail.
- Able stay on task with limited supervision.
- High School diploma and must be 18 years of age or older.
- Valid California driver’s license.
Desired Skills:
- Golf background preferred.
Why work for Pebble Beach Company:
- Competitive Pay: $17.00/hour
- Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
- Prepare for your future. You will be eligible to participate in our 401(K)-retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
- We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
- Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
- Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
- Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.