Online Chat Support

@ ADF Medical Services

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Brooklyn, New York, United States

RemoteMultiple Commitments Available

Responsibilities:responding inquiries, documenting chats, escalating issues

Requirements Summary:Respond to patient and client inquiries in real time via online chat; provide information on medical services, appointments, billing, and general support; document chats; escalate issues; adhere to HIPAA.

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Job Description

Online Chat Support ADF Medical Services Inc.

We're hiring a friendly and professional Online Chat Support agent to assist our patients and clients through our digital support platform. If you're a quick responder with great written skills and a passion for helping people — this role is for you.

Role: Online Chat Support Agent

Department: Customer Support & Patient Services

Location: Fully Remote

Type: Full-Time / Part-Time