Company Description

Vialto is a market leader in Global Mobility Services. Our purpose is to “Connect the World.” We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. 

Our teams help companies streamline and effectively manage their global mobility programs in a cost-efficient and compliant manner. Our services focus on providing cross-border compliance and risk assessment for tax, immigration, business travel, rewards and compensation, and remote work. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 8,000 staff worldwide and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients.  

Vialto is unstoppable when we work together in a culture of belonging, where everyone can thrive. We encourage employees to bring their true selves and share their unique talents and expertise to positively impact the communities we serve. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on LinkedIn and Instagram. 

Job Description

The Americas Facilities Manager is a key member of the Real Estate & Facilities team, reporting to the Real Estate & Facilities Functional Lead.
This role is responsible for leading facilities and workplace operations for the New York office while driving regional alignment and operational consistency across the Americas portfolio, which includes offices in both North and South America continents.

Operating within an outsourced service delivery model, the role provides leadership across supplier management, workplace operations, and project execution. The position plays an important role in shaping service delivery standards, enhancing the employee workplace experience, and supporting the execution of the broader Real Estate & Facilities strategy across the region.

This is a high-impact role offering the opportunity to grow into a Senior Manager position, with increasing ownership of regional strategy, supplier performance optimization, and portfolio-wide initiatives.

Responsibilities include but are not limited to:

• Oversee facilities and workplace operations for the New York office.
• Manage on-site direct report, providing leadership, coaching and performance management with day-to-day facilities operations.
• Act as the primary point of contact for senior leadership on workplace-related matters.
• Ensure a safe, compliant, and high-performing office environment aligned with company standards.
• Drive continuous improvement of the employee workplace experience.

Regional Leadership (Americas)

• Provide leadership and coordination across the Americas facilities portfolio.
• Partner with local teams and global suppliers to drive consistency in service delivery, standards, and processes.
• Own escalation management across the region, ensuring timely and effective resolution of issues.
• Support the development and implementation of regional facilities strategies and initiatives.
• Identify opportunities for standardization, efficiency, and cost optimization across locations.
• Lead relationships with third-party suppliers and service providers across the region.
• Identify opportunities to enhance supplier performance, service quality, and cost efficiency.
• Support delivery of office projects including buildouts, refurbishments, and relocations.
• Partner with external project managers and internal stakeholders (IT, Risk & Compliance, business leaders).
• Ensure projects are aligned with strategic objectives and delivered on time and within budget.
• Oversee administration of workplace systems (e.g., access control, room booking platforms).
• Ensure compliance with health & safety regulations and internal policies across all locations.
• Support space planning, utilization tracking, and workplace optimization initiatives.

Skills & Experience

• Experience in facilities, workplace, or office management within a regional or multi-site environment.
• Demonstrated ability to manage staff and operations while contributing to broader strategic initiatives.
• Strong stakeholder management skills, including experience supporting senior leaders.
• Proven experience managing third-party suppliers and driving performance outcomes.
• Experience supporting workplace projects (moves, refurbishments, buildouts).
• Strong problem-solving, organizational, and communication skills.
• Ability to operate effectively across multiple locations, priorities, and time zones.

Qualifications

• Bachelor’s degree in business, Real Estate, or a related field (preferred).
• 6–9 years of relevant experience in facilities or workplace management.
• Prior people management experience required.

Additional Information

• Office-based role (minimum 4 days per week in New York City).
• Travel across the Americas region as needed,
• Compensation: $125,000 annually. Open for discussion as individual salaries are based on education, geographic location, and alignment to the market data.

We are an equal opportunity employer that does not discriminate based on any legally protected status.

Please note, AI is used as part of the application process.