Posted 6d ago

Concierge

@ AgeWell Solvere Living
O'Fallon, Missouri, United States
OnsitePart Time
Responsibilities:Greet visitors, Answer calls, Sign in visitors
Requirements Summary:Part-time Concierge; greet residents/visitors, answer calls, sign in visitors, coordinate mail, maintain logs; HS diploma required.
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Job Description


Location: 2002 Boardwalk Place Dr., O'Fallon, MO 63368



We are currently accepting applications for a Part-Time 3 pm- 11 am Concierge. Every Wednesday, Friday, and every other Sunday.

The days that are needed are Tuesday through Saturday.  


We offer competitive wages!


If you want to be a part of a Fun, Friendly work environment where the company values are around integrity, transparency, loyalty, and entrepreneurship, apply today!

As a certified Great Place to Work for 8 years in a row, AgeWell Solvere Living proudly offers:

  • Medical, Dental and Vision benefits
  • Company-paid Life Insurance and Voluntary Disability
  • Paid Time off and Holidays
  • 401(k) Retirement Savings Plan with company match
  • Generous Paid Time Off Plan
  • Management Incentive Plan Eligibility








































































Job Summary:

The Concierge serves as an ambassador for the Community. He/she executes receptionist and other responsibilities as
defined in this procedure to assist in the administration of the Community.

Concierge Procedure:

Essential Functions:

  • Provides positive first impression to all who enter the Community.
  • Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages as appropriate.
  • Greets all visitors in a friendly, courteous, and professional manner.
  • Screens and requires visitors to “sign in” at reception desk.
  • Notifies Residents of visitors.
  • Instructs Resident’s visitor according to Resident’s instructions.
  • Receives and processes incoming mail.
  • Accepts all outgoing mail/packages.
  • Types, copies, orders, and maintains inventory of office supplies, performingother clerical duties as assigned.
  • Maintains and updates Emergency Phone Number Log and keeps log at frontdesk.
  • Maintains and updates emergency contact information on each Resident andkeeps information at front desk.
  • Assists managers with various clerical responsibilities.
  • Pages staff as necessary.
  • Takes RSVPs for special functions, as necessary.
  • Oversees sign-up for scheduled transportation.
  • Hands out maintenance requests forms and passes them onto EnvironmentalServices Director.
  • Performs other duties as necessary, to include light housekeeping duties.

Compliance and Safety:

  • Follows all emergency procedures.
  • Understands all safety policies and procedures.

Communication:

  • Communicates effectively with all staff.
  • Immediately advises Lifestyle Services Director, Resident Care Director, and General Manager of any changes in physical and/or mental health of Resident immediately.

Education/Experience/Licensure/Certification:

  • High School Diploma required.
  • Must possess a high degree of interpersonal relations skills and ability to relateto a variety of people and personalities.
  • Requires considerable initiative and judgment.
  • Must have word-processing and clerical skills.
  • Must be able to work flexible hours and participate in holiday activities.

Physical Requirements:

  • Physically able to bend and reach.
  • Physically able to sit for extended periods of time.

Miscellaneous:

  • Required to work weekends and holidays as assigned.
  • May be required to work on shifts other than the one for which hired.
  • May be required to work extended hours (up to 16 hours per day).
  • May be exposed to infectious waste, diseases, conditions, etc., including HIV,AIDS, and Hepatitis B and C viruses.
  • Could be subject to hostile and emotionally upset Residents due to mentalstatus.
  • Background, criminal, and drug tests as required by HR policies and procedures.
  • May be asked to submit to random drug test during employment.
  • May have their picture taken and image used in social media or community advertising.
  • May be video recorded from devices installed by families in residents’ apartments.