Posted 3w ago

Shelter Advocate

@ BHcare
New Haven, Connecticut, United States
OnsitePart Time
Responsibilities:welcoming residents, providing crisis, coordinating transportation
Requirements Summary:High school diploma; 2+ years in human services; bilingual English/Spanish preferred; valid driver's license; CPR/First Aid/AED; proficient with Microsoft 365; experience with electronic health records; able to obtain DV counselor certification.
Technical Tools Mentioned:Microsoft 365, Electronic Health Records (EHR)
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Job Description

Domestic Violence Shelter Advocate 



Are you passionate about helping survivors of domestic violence find safety, support, and hope? BHcare is seeking a caring and dedicated Domestic Violence Shelter Advocate to provide direct support to adults and children in our safe house. This role is essential in creating a safe environment while empowering clients to heal, rebuild, and thrive.



Schedule: Part-time



Saturday and Sunday, 6:45am-3:15pm 16 hours per week 



What You’ll Do:

• Welcome new residents and their children, complete intakes, and provide orientation to the shelter.

• Offer crisis intervention, safety planning, and emotional support to survivors and their families.

• Provide individual support and referrals to community resources such as healthcare, education, and social services.

• Facilitate transportation for clients to medical appointments, school, shopping, and activities.

• Collaborate with community partners, including law enforcement, hospitals, and other providers, to ensure client needs are met.

• Maintain a safe, clean, and supportive shelter environment.

• Assist clients with developing and following through on service plans to achieve safety and independence.

• Cover the 24/7 hotline and respond to crisis calls with compassion and professionalism.

• Ensure all documentation is completed promptly and accurately.



What We’re Looking For:

• Compassionate, reliable, and committed to supporting survivors of domestic violence.

• Strong communication and crisis intervention skills.

• Ability to remain calm, empathetic, and professional in challenging situations.

• Comfortable collaborating with both clients and external providers.

• Must remain awake and alert during shifts.

• Valid driver’s license and willingness to use personal vehicle for work-related purposes.



Why Join BHcare?

At BHcare, you’ll be part of a mission-driven team working to break the cycle of domestic violence and build stronger, safer communities. We offer a supportive environment where your work truly changes lives.



Be a voice of hope. Be an advocate for safety. Apply today to join BHcare as a Domestic Violence Shelter Advocate.



 



We are an Equal Opportunity Employer. We will consider applicants for this position without regard to any category protected by applicable federal, state or local law, including but not limited to: race, color, religion, sex, national origin, age, physical or mental disability, genetic information, veteran status or uniformed service member.