The Senior Product Manager for Content Management Tools & Web Platform is responsible for web-based interface & tools that enable airlines and media operations to manage, configure, and deliver inflight entertainment (IFE) content and associated. The Senior Product Manager will act as a conduit between internal teams, airline/partner stakeholders, and other Product Managers to define and prioritize features across the product backlog. They are an outcome-focused individual with a passion for improving inflight experiences through efficient content operations, scalable tooling, and intuitive web experiences for airline media operations users.
Core Responsibilities
- Lead ideation, technical development, and launch of content management tools and web-based platforms supporting IFEC systems
- Own and manage platforms that enable content ingestion, media catalog management, configuration, scheduling, and distribution to aircraft
- Collaborate with UI/UX, backend, and API teams to ensure seamless workflows across content operations, web interfaces, and onboard systems
- Drive development of web portals that provide airline users with control, visibility, and configuration capabilities for IFE content and services
- Assist in establishing a shared vision across the organization by building alignment on priorities and execution plans
- Gather and translate airline and internal operational needs into scalable product requirements
- Drive platform development with engineering, product design, and cross-functional teams across content operations, distribution, and onboard integration
- Contribute to short-term and long-term product roadmaps for content management and associated web platforms
- Ensure products are designed with clear operational workflows, including content update cycles, validation, and deployment processes
- Define and analyze metrics related to content operations, platform usage, and system reliability
- Understand the IFEC, Consumer Technology, and Entertainment Technology landscape as it relates to content delivery and management platforms
- Evaluate competitive offerings and deliver best-in-class tools that reflect the voice of the airline customer