General Summary

To assist with administrative tasks and coordination of operations as assigned in the Human Resources department of a skilled nursing facility.

Customer Satisfaction

· Facilitate a collaborative environment that fosters transparent communications between facility staff and facility management.

· Represent the residence to the community, family members, and visitors, and develop positive relationships with all customers.

Administrative Functions

· Receive calls, direct phone inquiries to appropriate staff, assist residents.

· Perform a wide variety of secretarial and administrative duties as required by daily operations.

· Maintain files and or records as assigned.

· Coordinate office activities and schedules.

· Perform related duties and responsibilities as assigned.

Human Resource Functions

· Complete paperwork, background information and drug screens on all new employees.

· Enter all employees in the time and attendance system, payroll system, training system, EMR system, access control system, etc.

· Enroll all eligible employees in health and life insurance plans.

· Maintain current personnel and employee health files and remain in compliance with state regulations.

· Maintain updated report on vacation time and personal time for each eligible employee.

· Complete all information on workers compensation claims and incident reports on employees.

· Finalize time sheets each pay period for the Administrator to review and process.

· Distribute pay checks/stubs every other Wednesday.

· Update absenteeism reports.

· File personnel correspondence.

· Maintain updated OSHA log.

· Ensure employees comply with personnel policies and procedures.

Qualifications

· Must be at least 18 years of age.

· Must speak and understand English.

· Must be able to supervise and instruct others.

· Must have a positive attitude toward other staff.

· Must be able to remain calm under stress.

· Must have the ability to communicate with Residents, families, personnel and support agencies.

· Must have the ability to read and write in English in a legible and understandable manner.