Central Operations Manager - Office of the COO
Role Summary
This role will support the Central Operations team, led by the COO, while working closely with senior leaders across the business to drive impactful change. This role supports the Central Operations team in driving the efficiency, effectiveness, and strategic alignment of business operations across the organisation.
Roles and Responsibilities:
• Excellent communication and presentation skills.
• Prepare presentations, reports, and updates for senior leaders and stakeholders.
• Identify and resolve operational bottlenecks, proactively addressing issues to minimise disruption and risk.
• Develop, implement, and monitor operational policies, procedures, and best practices to drive efficiency, quality, and compliance.
• Lead and manage cross-functional projects and initiatives, ensuring timely delivery and effective stakeholder engagement.
• Analyse operational data and KPIs to inform decision-making and recommend improvements.
• Champion a culture of continuous improvement, regularly reviewing processes to identify opportunities for optimisation and innovation.
• Lead change management efforts, ensuring smooth adoption of new processes and technologies.
• Build and maintain strong relationships with other internal operations teams to support operational excellence.
Qualifications / Experience
• This role requires strong analytical, communication, and leadership skills, with a proven ability to manage complex projects and drive change.
• Experience in process design, project management, and stakeholder engagement is essential.
• Familiarity with digital tools, and strong data analysis skills required.
• A commitment to equity, diversity, and inclusion are highly valued.
• Advanced PowerPoint and Excel skills to create impactful presentations and reports that clearly communicate findings, recommendations, and business strategies.
• 2-3 years Business Analysis/Consultant experience, ideally coming from a large consulting house or large internal corporate environment.
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About Company
At Grant Thornton, we provide equitable opportunities for all our colleagues. We are a responsible, sustainable business where equity, diversity and inclusion (ED&I) is at the forefront of our workplace culture agenda, and today, we continue to build and develop on our existing ED&I structure and strategy to meet our workplace culture needs. People are at the heart of our business and teams built with varied individuals present diverse viewpoints, which need to be heard and valued.
We are all at our best when we are able to be ourselves and we view integrity and authenticity as integral values to bring to our day-to-day work-life at the firm. We are excited to see the personality and perspectives you will bring to our team because we know we will all benefit from them. Diversity of thought, background and experience enables better decision-making, improves the quality of our delivery, and helps us to meet the needs of our clients. Our firm is built on people and their ideas, so we want to hear all the new perspectives and fresh thinking you have to offer. You form the bedrock of our firm’s best-practice principles and we will champion you as leaders from day one.
Reward and benefits
Our reward and benefits are designed to create an environment where our people can flourish. We are committed to building a culture where our people have access to the necessary benefits to help promote a healthy lifestyle and thrive.
Recognition
We want to create a culture of recognition and celebrating success, by saying thank you to people who surpass our expectations and recognising the right values and behaviours. Our Shout Out recognition scheme is our way of highlighting and promoting achievements. Whether you simply want to say thank you, celebrate a special occasion or give an award for doing something exceptional, you can do all of this and more through the scheme.
Company
Grant Thornton Ireland is rapidly approaching 3,000 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge, national expertise and global presence to help them succeed – wherever they’re located.
At GT, we work as trusted advisors, bringing local knowledge and national expertise, with a global presence, to help businesses succeed – wherever they are located. We make business more personal by investing in building relationships and empowering our clients to make the right decisions for their organisation now and for the future. Whether that is working with the public sector to build thriving communities, with regulators and financial institutions to build trust, or with a diverse range of businesses to help them achieve their goals, Grant Thornton Ireland work hard to support clients to act on the issues that matter.
At GT Ireland we don’t just predict your future, we build it.
Looking for a more fulfilling role in professional services? One where fresh thinking, collaboration and diversity are valued? At Grant Thornton we do things differently.
What does this mean for you?
A career in a more inclusive working environment, a more collaborative work culture, a more supported, flexible working role, more possibilities to grow and more opportunities to help shape the future for your clients. We respect and value your experience. And we want you to bring your authentic self to work and be at your best. It is how it should be.
At Grant Thornton, we care about our people and work hard to make you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more.