About the Role
We are hiring an Operations & Customer Support Specialist to assist with customer service, administrative tasks, and data entry. This role supports daily business operations and ensures smooth communication with customers.
Responsibilities
- Respond to customer inquiries via live chat, email, and phone
- Provide accurate information and resolve basic issues
- Perform data entry and maintain records
- Handle administrative and back-office tasks
- Support daily operations and team coordination
- Escalate complex issues when needed
Requirements
- Must be based in the United States
- Good communication and organizational skills
- Basic computer skills (email, spreadsheets, systems)
- Attention to detail
- Reliable internet connection
Pay & Benefits
- Competitive hourly pay
- Flexible schedule
- Remote work
How to Apply
Submit your resume to be considered. Qualified candidates will be contacted.