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Posted 3d ago

Operations & Customer Support Specialist (Remote – US Only)

@ Capital Heating & Cooling
Lacey, Washington, United States
$23-$27/hrRemoteFull Time
Responsibilities:respond inquiries, data entry, coordinate tasks
Requirements Summary:Based in the United States; strong communication and organizational skills; basic computer skills; attention to detail; reliable internet.
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Job Description

About the Role

We are hiring an Operations & Customer Support Specialist to assist with customer service, administrative tasks, and data entry. This role supports daily business operations and ensures smooth communication with customers.

Responsibilities

  • Respond to customer inquiries via live chat, email, and phone
  • Provide accurate information and resolve basic issues
  • Perform data entry and maintain records
  • Handle administrative and back-office tasks
  • Support daily operations and team coordination
  • Escalate complex issues when needed

Requirements

  • Must be based in the United States
  • Good communication and organizational skills
  • Basic computer skills (email, spreadsheets, systems)
  • Attention to detail
  • Reliable internet connection

Pay & Benefits

  • Competitive hourly pay
  • Flexible schedule
  • Remote work

How to Apply

Submit your resume to be considered. Qualified candidates will be contacted.