Posted 2d ago

RCT Regional Supervisor, Care Management

@ Trillium Health Resources
North Carolina, United States
$71k-$96k/yrRemoteFull Time
Responsibilities:Supervise team, Coordinate care management, Monitor quality and compliance
Requirements Summary:Master's degree or RN with 3+ years care management experience; NC licensure; valid driver's license; must reside in Trillium catchment, NC; willing to travel within catchment.
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Job Description

Pay Plan Title: Supervisor II

Working Title: RCT Regional Supervisor, Care Management

Position Number: 81381

FLSA Status: Exempt

Posting Salary Range: $ 71,420 - $ 95,523

Office Location: Remote within Trillium’s Catchment of North Carolina (See requirements section for included counties)


POSTING DETAILS:


Make an Impact


Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.


Why Work for Us


Trillium believes that empowering others begins with supporting our team. We offer our employees:


  • A collaborative, mission-driven work environment
  • Competitive benefits and work-from-home options for most positions
  • Opportunities for professional growth in a diverse inclusive culture


Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.


If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!


What We’re Looking For


We are seeking a dedicated and experienced RCT Regional Supervisor to join our Care Management Team. In this leadership role, you will provide direct supervision, clinical oversight, and quality assurance for a localized, multi-disciplinary team supporting members with behavioral health conditions. You will ensure the delivery of high-quality, person-centered care across physical health, behavioral health, pharmacy, long-term services and supports (LTSS), and health-related resource needs.


On a typical day, you might:


  • Provide direct supervision and clinical oversight for your assigned care management team.
  • Ensure proper execution of Tailored Care Management protocols, including outreach, assessments, whole-person integration, and transitions of care.
  • Monitor care management quality and compliance, taking corrective action as needed.
  • Coordinate team schedules to ensure continuous member support.
  • Oversee high-risk or complex cases, ensuring clinically sound decision-making and escalation when appropriate.


Employee Benefits:


Trillium knows that work/life balance is essential. That’s why we offer:


  • Typical working hours: 8:30 am – 5:00 pm; flexible work schedules with some roles with management approval.
  • Work-from-home options available for most positions
  • Health Insurance with no premium for employee coverage
  • Flexible Spending Accounts
  • 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
  • NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
  • 401k with 5% employer match and immediate vesting
  • Public Service Loan Forgiveness (PSLF) qualifying employer
  • Quarterly stipend for remote work supplies


Qualifications


Required:

  • Master’s degree and three (3) years of experience providing care management, case management, or care coordination to the MH/SU/BH population; OR
  • Licensure as a Registered Nurse (RN) and three (3) years of experience providing care management, case management, or care coordination to the MH/SU/BH population.
  • Fully licensed in the State of North Carolina as one of the following: LCSW, LCMHC, LPA, LMFT, LCAS or RN. If applying with an Associate’s or Bachelor’s degree, you must be fully licensed in the state of North Carolina as an RN.
  • Must have a valid driver’s license.
  • Must reside within Trillium’s catchment area of North Carolina, which includes the following counties: Anson, Bertie, Beaufort, Bladen, Brunswick, Camden, Chowan, Carteret, Columbus, Craven, Currituck, Dare, Duplin, Edgecombe, Gates, Greene, Guilford, Halifax, Hertford, Hoke, Hyde, Jones, Lee, Lenoir, Martin, Montgomery, Moore, Nash, New Hanover, Northampton, Onslow, Pamlico, Pasquotank, Pender, Perquimans, Pitt, Randolph, Richmond, Robeson, Sampson, Scotland, Tyrrell, Warren, Washington, Wayne, Wilson.
  • Must be able to travel within catchment as required.


Preferred:

  • Degree in Human Services field. 
  • At least one (1) year supervisory experience with two (2) or more staff.


Deadline for Application: Tuesday, May 12, 2026 at 11:59pm


How to Apply


To be considered, submit your application and resume through our ADP Career Center. Your resume must include:


  • Employer name, dates of service (month/year), average hours worked per week, and essential job duties
  • Education details (degree type, date awarded, institution, field of study)
  • Licensure/certification information, if applicable


After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.


Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.


Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.


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