About the Department

Performs a variety of moderately complex administrative tasks ensuring all College policies and procedures are being adhered to while students are being serviced effectively, courteously and efficiently. Also acts as liaison between the College and our designated storage facility, performs enrollment verifications; processes admission of international students.

Applicants are encouraged to apply promptly, as this posting may be taken down before the listed closing date once adequate candidate interest has been reached. 

Position Duties

1. Coordinates International Admissions: sends out information and materials, receives information, prepares the I-20 forms, issues ID numbers, creates master files and folders, tracks international students.
2. Processes verifications and deferments: determines credit hours; reports via phone and mail to insurance companies, lenders, government agencies; processed electronic verifications; honors subpoenas.
3. Serves as departmental liaison with our storage facility: maintains storage records; submit records and files to storage facility; reconciles invoices; apprises College departmental personnel of changes in systems, procedures.
4. Serves as backup to Admissions Desk function; provides coverage during Registration.
5. Researches and develops new procedures to better serve student population.
6. Provides departmental staff with updates on revisions to College policies or changes in INS, FERPA or NC Residency regulations.
7. Represents CPCC in national organizations including NAFSA.
8. Works with Immigration and Naturalization Services to ensure students have the needed documents to continue their studies or employment in the United States.
9. Works with students and international consulate offices to release funds from certain countries for tuition purposes, coordinates deferments when applicable.
10. Advises students on immigration procedures and requirements for maintaining their immigration status.
11.  Completes reporting requirements to comply with SEVIS regulatory requirements.
12.  Assist Immigration and Customs Enforcement agents upon requests.
13.  Other duties as assigned.

Minimum Qualifications

Bachelor’s Degree from a regionally accredited institution and 2-4 years relevant work experience.

Other Qualifications

Knowledge, Skills, Abilities and Worker Characteristics:
•    Working knowledge of INS (Immigration & Naturalization Services) regulations
•    Working knowledge of FERPA (Family Educational Rights & Privacy Act) regulations
•    Working knowledge of North Carolina residency policies
•    Working Knowledge of SEVIS regulations
•    Interpersonal/Intercultural skills; the ability to interact with persons of diverse backgrounds
•    The ability to prioritize projects; perform multi-tasking; excellent organizational skills; good time management skills 
•    Excellent communication skills – both oral and written
•    Resourcefulness; solid research abilities
•    Knowledge of computers and basic software packages