Patient Service Specialist

Southern Jersey Family Medical Centers, Inc. is looking for a talented Patient Service Specialist to step into our fast-paced facility!

Summary: The Patient Service Specialist performs a wide variety of medical front office duties while providing excellent customer service to patients and staff.

Hours: This is a full-time position that requires the ability to work a flexible schedule. General daytime hours Monday - Friday with rotating Saturdays and at least one late night per week.

Position Responsibilities/Duties:

• Patient scheduling


• Patient check-in and check-out: greet visitors and take deliveries


• Patient registration - complete appropriate forms and enter patient information in to system completely and accurately


• Collect patient fees


• Answer high-volume calls in timely manner and direct to appropriate staff


• Copy and scan patient information


• Review and update FQHC (Federally Qualified Health Center) documents


• Update Medicaid referral forms


• Medical records - collect and secure all medical records daily


• Medical billing - ensure all billing codes are entered correctly and accurately


• Promote patient satisfaction and provide excellent customer service


• Ensure all opening and closing procedures are completed

 

Position Requirements:

• At least 1 year of related work experience; 2 to 4 years preferred


• Familiarity with medical terminology


• Strong computer skills: experience with EPIC, Navinet, NJMMIS, and EHS preferred


• Excellent verbal and written communication skills


• High school diploma or equivalent: Certificate or diploma from a medical training course preferred

Southern Jersey Family Medical Centers is an Equal Opportunity Employer.

Southern Jersey Family Medical Centers, Inc. provides a rewarding and challenging work environment, state-of-the-art facilities, and a very competitive benefits package which includes: a healthy work/life balance, generous paid time off, paid holidays, competitive wages, Tuition Assistance Program, 403(b) Retirement Plan with company contribution, Medical, Prescription, Dental, and Life Insurance.