HiringCafe
Posted 1w ago

Customer Growth Representative

@ Kennicott Brothers
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Alsip, Illinois, United States
$55k-$65k/yrOnsiteFull Time
Responsibilities:Prospecting customers, Leading presentations, Converting prospects
Requirements Summary:4+ years B2B sales or business development; proven new customer acquisition; wholesale/distribution experience a plus; bachelor’s degree preferred or equivalent.
Technical Tools Mentioned:Excel, CRM, Sales tools
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Job Description

Position Overview



Direct Bloom is the customer-facing digital ordering brand of Kennicott. The Customer Growth Representative is responsible for acquiring new B2B customers and growing a portfolio by driving adoption of self-serve online ordering. Success requires fast trust-building, polished virtual presentations, and strong follow-through from onboarding through repeat purchasing.



This is a virtual-first sales role with high-touch onboarding, followed by weekly touchpoints to drive adoption, retention, and growth.



Key Responsibilities




  • Prospect, qualify, and win new B2B customers through outbound calls, email, and virtual meetings

  • Lead professional virtual presentations and live website demonstrations

  • Convert prospects into purchasing customers and drive early repeat ordering

  • Deliver high-touch onboarding to ensure customers can self-serve successfully online

  • Maintain weekly customer touchpoints to reinforce ordering habits and grow spend

  • Own and grow a book of business through consistent follow-up and relationship management

  • Coordinate with internal teams to resolve issues quickly and protect customer trust

  • Track activity, onboarding status, and customer performance using Excel and sales tools (CRM experience preferred)