Description

The Role at a Glance – Ambassador Lead Porter a Bill Jacobs company

As a Lead Porter, you serve as the central point of coordination for vehicle movement across our dealership network. You are the go-to leader for porter operations—ensuring vehicles are transported efficiently between locations while maintaining a seamless, professional experience for both internal teams and customers.

This role blends leadership, logistics, and service. You’ll oversee porter activity, coordinate inter-dealership vehicle transfers, and partner closely with service and sales leadership to keep operations running smoothly.

What You’ll Do

Responsibilities include, but are not limited to:

• Serve as the primary point of contact for all porter-related vehicle movement across dealerships 
• Coordinate vehicle transfers between locations, ensuring timely pick-ups and deliveries 
• Dispatch and direct porters based on daily needs, workload, and store priorities 
• Oversee daily porter operations across dealerships, lots, and wash areas 
• Monitor porter attendance, punctuality, and productivity 
• Support shuttle logistics and ensure a professional customer transportation experience 
• Act as the liaison between porters and leadership, providing direction and feedback 
• Ensure all areas (lots, service drives, and customer spaces) are clean, organized.
• Lead by example, assisting with vehicle movement and supporting team needs as required 

What’s It Like to Work Here?

At Bill Jacobs, we love what we do. We take pride in teamwork, delivering exceptional experiences, and creating an environment where people feel valued. You’re not just filling a role—you’re building a career. We promote from within and invest in developing future leaders.

What’s In It for YOU?

Our team members enjoy a positive work environment and competitive benefits, including:

• Health, dental, and vision insurance (BCBSIL PPO plan) 
• Pet insurance 
• 401(k) with company contributions each pay period 
• Life insurance 
• Paid time off 
• Legal benefits 
• Employee discounts on vehicles, parts, and service 
• Identity protection benefits 
• Leadership development and paid training 
• Paid holidays 
• A fast-paced, team-oriented environment that supports growth 
• Nutritionist 
• Physicians Assistant

About Us

The Bill Jacobs organization is one of the most respected dealership groups in the Midwest. With locations in Naperville and Hinsdale, we proudly represent BMW, MINI, Volkswagen, Jaguar, and Land Rover, along with our all-electric dealership, Current Automotive, and Ambassador Auto Reconditioning Center—our dedicated facility supporting vehicle preparation and operational excellence across the group.

We believe the cars bring you in—but the experience brings you back.

Our RISE Core Values guide everything we do:
Respect | Integrity | Social Responsibility | Excellence

What We’re Looking For

Requirements

 Must-Haves:

• 2+ years in a leadership, coordination, or supervisory role 
• Strong organizational and communication skills 
• Valid driver’s license with an insurable record 
• Ability to manage logistics across multiple locations 
• Team-first mindset with a hands-on leadership approach 
• Reliable, proactive, and able to work independently 
• Experience scheduling teams and ensuring operational coverage 

Nice-to-Haves:

• Automotive or dealership experience 
• Experience coordinating vehicle logistics or fleet movement 
• Familiarity with service drive or lot operations 
• Bilingual (Spanish/English) a plus