Description
JOB SUMMARY
Under the direction and supervision of the Facility Manager of Bolingbrook Recreation and Aquatic Complex and Annerino Community Center; the Facility Manager on Duty is responsible for security, customer service and cleanliness of entire facility while overseeing facility operations. The facility is open 7 days a week and this position requires evenings, weekends, and some holidays.
NOTE: We are looking for staff to work at our location on Lindsey Lane (the BRAC) mostly Saturday & Sunday evenings, but could also work at Annerino some weeknights.
Part Time Benefits
• Part-Time employees receive free membership to our Lifestyles Fitness Center and the Pelican Harbor water park.
• Part-Time employees receive 30% discount on programs and family members in their household also receive 30% off memberships & programs.
• Part-Time staff working 520-999.75 hours in the current year, will earn 16 hours of Personal Time Off to use in the following year. Part-Time staff who work 1000+ hours in the current year will earn 32 hours of Personal Time Off to use in the following year.
• Eligible for mandatory pension plan based on 1000 hours or more worked per year.
• Free CPR/AED training.
• Employee Recognition Program
• Employee payroll portal.
Requirements
EDUCATION, EXPERIENCE & TRAINING
• Must be at least 21 years of age
• High school diploma or equivalent
• At least 1 year of Facility Operators experience preferred
• At least 1 year of Customer Service experience
• Must be able to lift and carry 50 lbs. for 25 yards
• CPR/AED certification or ability to obtain within first six months of employment
KNOWLEDGE, SKILLS & ABILITIES
• Ability to recognize public safety concerns and the initiative to act upon them to ensure a safe environment
• Familiarity with sport and gymnasium equipment and it’s care
• Ability to work independently with minimal supervision
• Ability to learn and understand emergency paging system within the first three months of employment
• Ability to learn surveillance program within first three months of employment
• Ability to establish a positive rapport by using tact and discretion with patrons and staff
• Basic understanding of Microsoft Office and recreation software or the ability to learn within the first three months of employment
• Knowledge of basic cleaning practices
DUTIES AND RESPONSIBILITIES
Essential Duties:
• Provide overall supervision of the building to ensure all programs and events are running smoothly and that guests are served beyond their expectations at the direction of the Facility Manager
• Gain knowledge and understanding of all Bolingbrook Park District policies and procedures and ensure that they are adhered to at all times by customers, guests and managers.
• Opening and closing of facilities by disabling and enabling facility security alarm systems
• Monitor overall security of facility at all times
• Handle all emergency situations and complete all required paperwork. Contact supervisor when required
• Act as safety lead during any emergency situation including activating the emergency paging system
• Help keep large groups of unauthorized patrons from loitering around facility
• Inform supervisor of daily needs, problems and client feedback
• Assist Customer Care Representative with customer inquiries regarding facility, programs, etc.
• Be able to answer questions and provide direction for guests and program instructors. If unable to provide immediate answers, direct them to contact appropriate supervisor
• Assist customers and staff with loading and unloading of any items/equipment needed
• Room/Gym set-up and tear down at the direction of the Facility Manager
• Assist in maintaining cleanliness of building on a continual basis throughout shift including restrooms, windows and floors/carpets.
• Assist in Lifestyles operation by keeping club organized and putting away weights on racks at end of night
• Monitor rooms, facilities, and staff access by ensuring that doors are locked and lights are off when rooms are not in use
• Abide by the Bolingbrook Park District dress code for your area
• Perform all job tasks within the rules and guidelines of the Park District’s safety program.
• Work as a team player with co-workers and in conjunction with other departments
Marginal Duties:
• Document all required safety duties including AED inspections
• Document and ensure all facility first aid kits are properly stocked with non-expired items
• Assist local law enforcement with review of video surveillance as requested
• Remove outdated items from Kiosk, bulletin board and other displays
• Attend all required staff meetings and training as directed by supervisor
• Perform all related duties as assigned by supervisor
PHYSICAL REQUIREMENTS
Walking: to move through facility
Seeing: to monitor facility and find equipment for cleaning, to work at computer and read instructions
Sitting: to work at a computer
Talking / Hearing: to communicate with staff and guests
Reaching: to clean equipment and building
Stooping: to clean equipment and building
Pulling: to move furniture/equipment and to sweep floor
Pushing: to move furniture/equipment; to sweep and vacuum; to use cleaning cart
Lifting: to move furniture/equipment
Climbing: to use ladder to reach equipment with 3 points of contact; to climb stairs when needed
COGNITIVE CONSIDERATIONS
Must have the ability to read, write and organize materials. Must be able to relate to people in a professional manner. Must have the ability to remain focused and possess good problem solving skills despite internal and external distractions. Must be able to recognize safety hazards and exhibit good safety awareness and judgment.
FSLA
This is a part time, hourly, non-exempt position.
HOURS
Hours are set by the Facility Manager; hours are for evenings and weekends and are limited to 28 hours per week.
Summary
Thank you for your interest in this position! We look forward to reviewing your application/resume.