Description
The Association Manager is responsible for the management of all Condominium Associations, Homeowner Associations and is a representative of the company to all association members.
Key Responsibilities:
- Act as a direct contact for assigned associations and liaison between the association members and the board. Serve as the primary point of contact for homeowners submitting Architectural Control Committee (ACC) requests. Ensure all submissions are complete and in compliance with association guidelines before presenting to the committee for review. Coordinate timely processing, track approvals or denials, and communicate decisions clearly to homeowners. Attend all association meetings and take accurate minutes of the meetings.
- Keep all association files updated and in order, including correspondence.
- Activate and/or terminate owners in Appfolio and send out monthly and annual dues statements.
- Record all monthly dues payments and deposit into the bank.
- Match purchase orders for specific Associations and approve invoices for those Associations.
- Basic administrative duties including filing, composing letters, etc.
- Prepare assigned reports, ensuring accuracy and timeliness, including monthly financial statements and delinquency reports.
- Facilitate the bidding process for all contractors and monitor their performance by physically driving the communities as often as needed.
- Lead the annual budget process, which includes preparing the budgets for discussion.
- Complete special projects as assigned.
Requirements
Qualifications:
- Associates Degree in Accounting or Property Management preferred.
- 3-5 years of related experience preferred.
- Driver's license required.
- Excellent oral and written communication skills.
- Customer service skills.
- Basic accounting skills.
Benefits:
- Medical, dental, vision and ancillary insurance options 1st of the month following 30 days of employment.
- Company paid life and disability insurance.
- PTO and paid holidays.
- Flex spend/HSA options.
- 401(k) with company match.