Representative Payee Director

Location: Orem, Utah (On-site)
Starting Salary: $65,000

Chrysalis is seeking a Representative Payee Director to lead our client-finance operations within the accounting department. This role functions similarly to an assistant controller, with direct responsibility for the oversight, compliance, and safeguarding of client funds managed through our Representative Payee program.

Position Summary

The Representative Payee Director oversees all client accounting activities and supervises a team of five experienced Representative Payee staff. This role ensures, timely bill payments, regulatory compliance, strong internal controls, and accurate financial reporting related to client funds. Due to the sensitive nature of the work, this position is office-based and not eligible for remote work.

Key Responsibilities

• Direct and oversee all Representative Payee financial operations and client trust accounts.

• Supervise, support, and review the work of five trained Representative Payee team members.

• Ensure compliance with SSA Representative Payee regulations and internal fiscal policies.

• Review and approve client budgets, disbursements, reconciliations, and monthly statements.

• Ensure safeguarding of client funds and resolve discrepancies or exceptions.

• Perform and review bank reconciliations for client accounts.

• Prepare and review internal management reports related to client finances.

• Support audits, compliance reviews, and regulatory inquiries.

• Collaborate with Controllers the CFO and President on financial projects and process improvements.

• Maintain and improve documented procedures and internal controls.

Essential Skills & Knowledge

• Strong understanding of accounting principles, internal controls, and fund safeguarding.

• Ability to analyze financial data and identify risks or variances.

• Experience with accounting systems and financial reporting tools.

• Strong attention to detail, organization, and follow-through.

• Effective supervisory and communication skills.

Qualifications

• Bachelor’s degree in Accounting (required).

• Accounting or fiduciary finance experience required.

• Prior supervisory experience preferred.

Compensation & Benefits

• Starting salary of $65,000 (based on experience).

• Medical, dental, and vision insurance.

• Long-term disability coverage.

• 401(k) with 4% company match. (eligible at the year mark)

• Health Savings Account through HealthEquity.

• Family-friendly work hours.

Work Environment

• On-site position in Orem, Utah (required due to financial data security).

• Professional office setting; standard business hours.

• Physical demands include sitting, typing, speaking, hearing, and occasional lifting up to 30 lbs.

Learn more at www.chrysalis.care