Position Summary:

The School Guidance Secretary performs clerical support for the school guidance function. Employees in this class perform varied and complex clerical tasks in maintaining student records relative to registration and/or transfer of students, class schedules, and counseling activities. Work includes assignments in support of other administrative program activities such as data entry, accounting and library.

 

Duties and Responsibilities:

· Assists students and parents in registration or transfer transactions;

· Completes necessary forms and related records relative to registration and/or transfer of students;

· Provides clerical assistance to school counselors, insuring that counselors complete all appropriate records relative to counseling activities;

· Maintains ?les of all current class schedules by student and by class;

· Updates student guidance folders as required;

· Provides student grade transcripts as directed;

· Answers a variety of telephone calls and other inquiries relative to guidance matters of non-technical nature where routines or policies are clearly established;

· Screens and refers callers to counselors or other offices as required;

· Maintains guidance office ?les and/or records as required;

· Processes a variety of student and school administrative information and data entry from remote terminals; and

· Performs other duties as assigned.

Qualifications:

· Considerable knowledge of business English, spelling, modern office practices, procedures, and equipment;

· Ability to maintain complex clerical records and to prepare reports from such records;

· Ability to make decisions in accordance with laws, ordinances, regulations and established procedures where errors could easily result in additional costs to the schools;

· Ability to handle and maintain highly sensitive and confidential information;

· Ability to work effectively with individuals and groups from various cultural and socio-economic backgrounds;

· Ability to work harmoniously with students, administrative and instructional staff and central office staff;

· Previous experience or ability to learn information processing and data entry from remote terminals;

· Ability to plan and supervise the work of others; and

· Ability to use good judgment, tact and courtesy.

 

Education and/or Experience Requirements:

• Completion of a standard high school diploma or GED.

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  Prior experience in a school or office setting preferred
  
  


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  Ability to work independently and collaboratively in a fast-paced environment