The Entry Level Technician ensures the accurate and timely inspection of new or pre-owned units and conducts routine inventory scans of all units into the Optimum RV inventory. This candidate will learn the skills required to work as a Service Technician and develop a career in the industry.
Responsibilities:
- Perform cursory inspections on all incoming units, both new and pre-owned, checking for immediate functionality, missing or defective components, or damage. Record issues according to company processes using the approved checklist.
- Report any major issues on new or pre-owned units to a manager before releasing transport drivers or submitting check-in inspection sheets to the sales or consignment department.
- Meet and greet each customer or transport driver at the delivery site for inspection.
- Document and relay customer concerns and questions, including functional issues to be addressed by technicians, to the advisor and/or sales manager.
- Conduct inventory audits to assist with weekly and monthly inventory lot counts.
- Upload inventory documents to partner departments and the manufacturer.
- Attend all company-required meetings.
- Follow all safety guidelines at all times.
- Perform other duties as assigned.