Qualifications:

Major Responsibilities and Duties:

1. Assist students and other community members to safely cross the street at assigned intersections during designated hours.
2. Identify potential traffic safety hazards and respond quickly to protect children and avoid incidents.
3. Ensure a smooth and expedient flow of both vehicular and foot traffic.
4. Follow and uphold district safety requirements and report traffic violations and student misconduct in accordance with district procedures.
5. Communicate safety and traffic rules to students and parents as needed.
6. Correct unsafe conditions when possible and report any conditions that are not correctable to supervisor as soon as possible.

1. Provide professional communication with students, parents, community members, staff, and other professionals at all times.
2. Use proper phone etiquette at all times, speaking slowly and clearly.  Take reliable messages, and route to the appropriate staff.
3. Ensure superior customer care skills are used via eye contact, facial expressions, voice inflections, body language, and an attitude  of “going the extra mile” for others.
4. Ensure all requests for information are dealt with in an appropriate timeframe.
5. Create and maintain a welcoming, service-oriented environment toward all internal and external customers.

Mental Demands/Physical Demands/Environmental Factors: