Posted 1mo ago

Server - Grain

@ Gold Key | PHR
Norfolk, Virginia, United States
OnsiteFull Time
Responsibilities:know menu, upsell items, process orders
Requirements Summary:Must be 18+, previous high-volume serving preferred, HS diploma or equivalent preferred, ability to multi-task.
Technical Tools Mentioned:POS
Save
Mark Applied
Hide Job
Report & Hide
Job Description
Overview:

A Server provides excellent Guest Service by anticipating Guest needs, making specific suggestions of menu items and beverages and monitors the flow of the Guest’s dining experience



Responsibilities:

Level One

    • Know all aspects of the menu and daily specials.
    • Make specific suggestions of menu items, beverages while demonstrating the ability to up-sell.
    • Perform procedures for the ordering process from the initial greeting to the check presentation in accordance with the sequence of service and service timing standards set forth by the company.
    • Abide by all State, Federal and Corporate liquor regulations & alcohol awareness pertaining to service of alcoholic beverages.
    • Provide Guest Service using a tray to carry the properly plated food items & properly garnished drinks.
    • Anticipate guest needs, such as replenishing beverages & condiments.
    • Maintain accurate bank & act as own cashier as needed while adhering to all company cash handling procedures.
    • Maintain station cleanliness & organization throughout shift.
    • Complete all assigned opening, running, & closing side work.


Qualifications:
TypeQualification
ExperienceMust be 18 years as required in compliance with all State, Federal & Corporate liquor regulations pertaining to service of alcoholic beverages.
ExperiencePrevious high volume serving experience strongly preferred
EducationHigh School Diploma or equivalent preferred
SkillAbility to multi-task