Posted 1w ago

Warranty Administrator Supervisor

@ Fields Auto Group
Lake Bluff, Illinois, United States
OnsiteFull Time
Responsibilities:Schedule management, Lead meetings, Payroll oversight
Requirements Summary:Experience in automotive dealership operations; CDK experience; warranty and accounting knowledge; proficiency in Microsoft Office; strong attention to detail and teamwork.
Technical Tools Mentioned:CDK, Microsoft Office Suite
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Job Description

Fields Land Rover of Lake Bluff is seeking a positive team member to join our dynamic dealership to provide a luxury experience for both our internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.  This position is in a new high-volume facility that's climate controlled. 

  

Being family owned and operated, our culture and standards that define our day-to-day beliefs encompass our Fields Five, Safety, Integrity, Courtesy, Presentation, Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization 

 

Responsibilities

Workforce & Schedule Management

  • Direct departmental scheduling and monitor attendance to ensure optimal coverage.
  • Manage shift swaps and PTO requests in alignment with operational needs and labor policies.
  • Oversee accurate payroll submissions and administrative reporting.

Leadership & Team Development

  • Serve as the primary lead, providing daily mentorship, guidance, and training.
  • Foster a collaborative environment where team members feel supported and accountable.
  • Lead departmental meetings and act as the bridge between staff and upper management.

Operational Oversight

  • Implement safety protocols and identify areas for process improvement.
  • Manage departmental resources, supplies, and equipment.
  • Execute Quarterly Internal Warranty Audits and monitor key performance metrics.

Hiring & Compliance

  • Assist in the hiring, onboarding, and training of new talent.
  • Ensure all team actions comply with company policy and professional standards.

 

Qualifications

  • Experience: Previous experience in an Automotive Dealership and proficiency with CDK are required.
  • Jaguar/Land Rover experience is a plus!
  • Knowledge: Warranty experience and general accounting knowledge are highly preferred.
  • Technical Skills: Proficiency in Microsoft Office Suite.
  • Soft Skills: Exceptional attention to detail and a team-first mentality.

 

What We Offer 

Medical, Dental, Vision, Short- and Long-Term Disability, Paid Basic Life Insurance, 401(k) Plan, Personal Time Off, Paid Training, Employee vehicle purchase plans, Health and wellness, Saturday Lunches, Discounts on products and services.