Case Initiation Specialist/Administrative Assistant

@ Kickapoo Tribe of Oklahoma

McLoud, Oklahoma, United States

OnsiteFull Time

Responsibilities:greet public, answer calls, process payments

Requirements Summary:High School Diploma or GED; associate degree in Accounting/Office Administration or related field or equivalent experience; 2 years Child Support experience preferred; English and Kickapoo language preferred; valid Oklahoma driver’s license; ability to travel locally; strong record keeping and computer skills.

Technical Tools Mentioned:PowerPoint, Excel, Access, Microsoft Word, OSIS, CIS, Quest, LMS

Position Purpose and Summary

This position organizationally falls under the Child Support Program as operated by the Kickapoo Tribe of Oklahoma; the incumbent is under the direct supervision of the Child Support Director. Operational hours are Monday through Friday; 8:00 A.M. to 5:00 P.M., or as needed to serve the Child Support Program and its clientele. The purpose of this position is to perform clerical duties for the program, log calls and requests for Child Support applications, provide initial contact to clients, and perform financial tasks associated with collection and recording Child Support payments, and application intake, assures coordination with other staff for efficiency, accuracy and timeliness, and functions as liaison to the local and state agencies for cross referencing case information. Case Initiation responsibilities consist of building the physical as well as electronic Child Support file, utilizing the state and tribal databases, researching and cross-referencing cases to obtain all information necessary to proceed with establishment of Paternity and/or Child Support.