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Posted 3d ago

Senior Freedom of Information (FOI) Coordinator - 61008527

@ State of South Carolina
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Lexington, South Carolina, United States
$45k-$60k/yrHybridFull Time
Responsibilities:acknowledge requests, review scope, coordinate documents
Requirements Summary:High school diploma with relevant admin/public admin experience; associate or bachelor degree or paralegal certificate; MS Office proficiency; knowledge of public records laws; FOI software experience; ability to redact PHI/PII.
Technical Tools Mentioned:Microsoft Office, Adobe Acrobat, FOI program management software
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Job Description

About the Department

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Careers at DPH: Work that makes a difference!

Embracing Service, Inspiring Innovation, Promoting Teamwork, Pursuing Excellence, and Advancing Equity

Provides administrative support to Freedom of Information Office. Responsible for all aspects of responding to assigned freedom of information requests pursuant to applicable law, policy and procedures. 

This position serves as the Senior FOI Coordinator and supports the agency in fulfilling a high volume of Freedom of Information (FOI) requests in accordance with state law. Under the administrative direction of the FOI Director, this position is responsible for managing and processing assigned FOI requests from intake to production of responsive records, including the redaction of confidential information (PHI and PII) and ensuring the accuracy of all materials released. The Senior FOI Coordinator handles FOI requests of higher complexity, including those submitted by media outlets. 

Specific responsibilities include acknowledging requests; reviewing and clarifying scope of requests; conducting research as needed and identifying and obtaining responsive documents; communicating with requestors and internal program staff throughout the process; preparing and sending a variety of correspondence; closing requests; and maintaining accurate documentation actions taken and tracking program metrics.

This role also provides general administrative assistance and support, including answering phones, emails, assisting internal/external clients, and supporting day-to-day FOI office operations. Coordinates and assists with special projects and other duties as needed.

Position Duties

State Minimum Requirements: A high school diploma and relevant experience in business management, public administration, administrative services, or any combination of education and/or experience that provides the necessary knowledge, skills, and abilities for successful performance. 

Institutions of Higher Learning must be recognized by the Council for Higher Education Accreditation.

Agency Additional Requirements:

**Any equivalent combination of education and/or experience that demonstrates the required knowledge, skills, and abilities may be considered in meeting the minimum qualifications, subject to approval by the DPH Chief Human Resources Officer, or their delegate.**

Applicants indicating college credit or degree(s) on the application may upload an unofficial copy of the transcript as an attachment to the application. Please note that the agency will require an official, certified copy of the transcript or diploma prior to hiring.

Minimum Qualifications

An associate degree in paralegal studies, public or business administration, administrative services, or a related field. A bachelor’s degree in public or business administration, administrative services, or a related field, or a paralegal certificate.

Additional Knowledge, Skills, and Abilities:
• Knowledge of state laws and regulations governing management of public records access for South Carolina agencies.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint, Teams) and familiarity with Adobe Acrobat for document redaction.
• Ability to use FOI program management software and track productivity metrics.
• Ability to analyze data and information to support decision making and problem solving.
• Ability to understand and apply agency policies, procedures, rules, regulations, and program services.
• Ability to work independently with minimal supervision as well as collaboratively within the FOI Office and internal stakeholders.
• Strong organizational and time-management skills to meet legal requirements and deadlines.
• Ability to use sound judgment, maintain discretion and comply with strict confidentiality requirements.
• Ability to adapt to quickly shifting priorities, manage multiple projects effectively, and take initiative to coordinate diverse administrative functions.
• Ability to establish and maintain effective working relationships with internal and external stakeholders.
• Strong written and verbal communication skills.
• Excellent customer service skills and the ability to interact professionally with individuals from diverse backgrounds, including members of the public, agency personnel, consultants, and other professionals.
• Knowledge of modern office practices, equipment, and procedures.

Other Qualifications

EEO: The Department of Public Health is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability, or genetic information. 

REASONABLE ACCOMMODATION: Applicants needing accommodation for medical reasons or a sincerely held religious belief may submit a request for accommodation.  A reasonable accommodation may be granted if it doesn't impose an undue hardship or pose a direct threat to the health and safety of others. 

STATE DISASTER PLAN: In accordance with the State's Disaster Plan, which includes hazardous weather, Department of Public Health employees may be required to work in times of an emergency or disaster. 

DRIVING RECORD: If this position requires the applicant to possess a valid driver's license to operate a state vehicle or personal vehicle, any applicant being considered in the final stages of selection for the position will be required to provide a certified copy of a 10-year driving record.


The South Carolina Department of Public Health offers an exceptional benefits package for FTE positions that includes:

  • 15 days Annual (Vacation) Leave per year
  • 15 days Sick Leave per year
  • 13 Paid Holidays
  • Paid Parental Leave
  • Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
  • S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
  • Retirement benefit choices *

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.

HYBRID WORK: The option to work partially remote or adjusted work hours may be available after 12 months of employment for approved positions.