Job Summary:

We are seeking an outgoing, friendly, and flexible individual to join our team as a Sales Associate - Reservations. In this role, you will be responsible for providing exceptional customer service and support to our guests. Candidate must reside within the State of Florida for consideration. This position also requires flexibility to work weekends and holidays.


Qualifications:

- Strong written and verbal communication skills

- Excellent interpersonal skills

- Ability to work autonomously and take initiative

- Attention to detail and strong organizational skills


Responsibilities:

- Provide sales support to guests by sharing information on accommodations, spa offerings, local dining, and activities in the area

- Collaborate and connect with guests and team members remotely, utilizing your strong interpersonal skills

- Ensure prompt and accurate reservation management

- Assist guests with any inquiries or issues they may have

- Maintain up-to-date knowledge of our products and services

- Uphold company policies and procedures


Requirements:

- High school diploma or equivalent required

- Previous experience in a sales or customer service role preferred

- Proficiency in computer systems and software applications