We believe talent deserves a human touch. Your application will be read by an actual person who’s excited to discover the real you.

We are seeking a Microsoft Solutions Product Manager to lead the strategy, development, and delivery of Microsoft-based solutions that solve real customer business challenges. This role sits at the intersection of product management, solution architecture, and software solution delivery leadership.

You will work closely with technical teams, customer success, and stakeholders to define solution vision, drive execution, and ensure successful adoption. The ideal candidate brings both strong Microsoft ecosystem expertise and the ability to translate business needs into scalable, and reliable software solutions.

Key Responsibilities

Product Strategy & Requirements

• Identify and define Microsoft-based solutions aligned to customer business needs
• Develop and own the product vision, strategy, and roadmap
• Align solution offerings with company growth objectives and revenue targets
• Gather and document business requirements, use cases, and technical specifications
• Act as the voice of the customer while balancing technical feasibility and business value

Solution Design & Development

• Lead and collaborate with a small technical team to design, build, and deploy solutions
• Ensure solutions leverage modern Microsoft technologies (Azure, Power Platform, Dynamics 365, SQL)
• Drive the full product lifecycle from concept through continuous improvement
• Partner with development teams to troubleshoot issues, optimize performance, and enhance usability

Project & Delivery Oversight

• Oversee end-to-end solution delivery, from planning through post-launch optimization
• Manage backlog and prioritize features using Agile methodologies
• Balance scope, timelines, resources, and budget across multiple initiatives
• Track milestones and ensure on-time, high-quality delivery
• Serve as a primary technical and functional liaison between customers and development teams

Qualifications

Education

• Bachelor's degree in business, Computer Science, Information Technology, or related field

Experience

• 7+ years in software development, product management, or technology consulting
• Experience delivering Microsoft-based solutions in a client-facing environment

Technical Skills

• Strong expertise in Microsoft technologies, including:
  • Azure
  • Power Platform (Power Apps, Power Automate, Power BI)
  • Microsoft SQL Server
  • Dynamics 365 (CRM and/or Business Central)
  • C#/.NET
  • Familiarity with development using AI is a plus
• Solid understanding of Agile development and product management best practices

Core Competencies

• Strong communication skills—able to translate technical concepts to business audiences
• Proven ability to manage multiple projects in a fast-paced environment
• Leadership experience guiding small development teams
• Customer-focused mindset with a strong sense of ownership

Success Metrics

• Adoption and growth of Microsoft-based solutions across the customer base
• Achievement of revenue and profitability targets
• Customer satisfaction and measurable business impact of delivered solutions
• Alignment of product roadmap with market demand and customer needs
• Strong collaboration across internal teams and Microsoft partners

Who We are: 

At New Charter, we’re building a caliber of business the IT industry hasn’t yet seen. We are serving small-to-medium sized businesses in 10+ industries across North America, and we deliver best-in-class technology solutions to propel our clients into the digital world.

At New Charter Technologies, we’re investing in our people – through growth and learning initiatives, employee benefits, company innovation, and more. We are constantly seeking a diverse candidate backgrounds and perspectives to amplify inclusive hiring practices for each job opening. Our partner companies have career paths for many different role types, whether you want to be deeply technical or whiteboarding with clients, and we are committed to developing fulfilling career paths for all contributors at New Charter Technologies. (Please note: Every application submitted through Workday is reviewed by a real person, not an AI. We value your time and take each submission seriously.)

Our teams are dedicated to pioneering breakthrough technologies, disruptive solutions, and transformative strategies. We’re the architects of change, fostering an environment where bold ideas take flight, and creativity knows no bounds. At New Charter Technologies, we’ve embraced the idea that every individual brings something special to the table. Our foundation is based on the belief that each team member plays a crucial role in our collective success. 

Ready to be part of a dynamic and supportive community where your unique skills and personality shine? We’re on a mission to make a difference, and we want you to be part of the story. Let’s transform the world together and build a career that’s as unique as you are!

We are looking for driven and passionate people who are excited to work in an incredibly rewarding environment. So, if you are ready to learn, be inspired, solve problems, and grow professionally, apply today!  Learn more here: Why New Charter.

New Charter Technologies is committed to creating an inclusive environment and is proud to be an equal opportunity employer. New Charter recruits, employs, trains, compensates, and promotes regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.