Greet and welcome all visitors, clients, and vendors in a friendly and professional manner.
Direct visitors to the appropriate personnel or department.
Maintain a clean, organized, and presentable reception area at all times.
Manage building access by issuing visitor badges and following front desk security procedures.

Answer, screen, and route incoming phone calls using a multi-line phone system.
Take accurate messages and deliver them promptly to the appropriate staff.
Provide basic information to callers and visitors in person, over the phone, or via email.

Receive, sort, and distribute incoming mail and packages.
Coordinate outgoing mail and courier pickups.
Monitor, track, and replenish office and printer supplies; place orders as needed to avoid disruptions in operations.
Maintain updated records of office supply inventory and related expenses.

Perform general clerical duties, including filing, photocopying, scanning, and data entry.
Arrange travel and accommodations for staff as needed.
Assist with scheduling, document preparation, and office communications.
Support other departments and administrative staff with tasks as assigned.

Minimum Qualifications

High school diploma or equivalent required.
Prior experience in a front desk, receptionist, or administrative support role preferred.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
Strong verbal and written communication skills.
Excellent organizational and time management abilities.
Strong interpersonal and customer service skills with a professional demeanor.
Ability to handle confidential information with discretion and integrity.
Familiarity with basic office equipment (e.g., printers, copiers, phone systems).
Ability to multitask and remain calm and professional under pressure.

Must possess a valid Texas Driver’s License.
Must be able to sit or stand for prolonged periods and occasionally lift up to 15 pounds (e.g., office supplies or packages).

Working Conditions and Physical Requirements