Posted 6d ago

Medical Front Desk Receptionist

@ New York Health
Riverhead, New York, United States
$22/hrOnsiteFull Time
Responsibilities:greeting patients, scheduling appointments, maintaining records
Requirements Summary:High School diploma with at least 2 years of patient-facing reception experience. Bachelors preferred. Bilingual in English and Spanish. Excellent communication and teamwork skills. EMR experience preferred.
Technical Tools Mentioned:EMR
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Job Description

Why Join Our Team? 

At New York Health (NYH), we are revolutionizing healthcare with a holistic, integrated approach. Our multidisciplinary team of physicians, nurses, and healthcare professionals works collaboratively to provide comprehensive care that addresses all aspects of patient wellbeing. With state-of-the-art facilities and a commitment to personalized care, NYH is setting a new standard for healthcare in our communities.


Join us and become a part of our mission to promote lifelong wellness through compassionate, evidence-based practices that empower patients on their healthcare journeys.

Job Description:

Medical Front Desk Receptionist

Location: Riverhead, NY

Hours: Mon-Fr (8.5hr shift between the hours of 7-7)
Organization: New York Health (NYH)-Primary Care

In this role, you will:

  • Be responsible for the daily opening and closing procedures of the office.

  • Welcome all patients and visitors by greeting them in a pleasant, professional manner.

  • Assist in comforting patients and maintaining reception area.

  • Answer telephones; respond to inquiries; resolve issues; schedule patient appointments.

  • Collect co pays and balance total finances of the office on a daily basis.

  • Assist patients with the completion of all necessary forms and documentation.

  • Build and maintain patient records through the use of the practice EMR system.

  • Build, monitor and maintain physician schedules according to suggested scheduling rubrics.

  • Assist with the daily distribution of quality assurance surveys and prevention screenings.

  • Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.

  • Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.

  • Protect patient privacy by adhering to the HIPAA confidentiality guidelines.

  • Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.

  • Maintain daily operations of the office by following standard policies and procedures

  • Perform tasks as assigned for special projects.

We require:

  • High School diploma with at least 2 years of patient facing reception experience

  • Bachelor’s Degree preferred

  • Excellent oral and written communication skills

  • Ability to accept direction and work within a team concept

  • Strong customer service skills.

  • 1yr of an EMR experience-Preferred

  • Must be fluent in English and Spanish

What we offer:

Salary: Starting at $22 per hour

Benefits: Health Insurance on day 1, Dental, Vision, Life Insurance, Short- and Long-term disability, 401k Plan, PTO, 8 paid holidays (2 floating)

Join us at NYH, where we are making strides in healthcare through innovative and compassionate care.
Visit our website at: Nyhealth.com
Follow us on Facebook: NYH on Facebook

*New York Health is an Equal Opportunity Employer.*