Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We’re proud to be a mission-driven, values-based organization—and a Certified Great Place to Work. BHN is currently seeking a Care Coordinator I to join our Community Service Agency (CSA) team to support youth and families using the Wraparound care model.
What We Offer:
Supportive supervision and mentoring from senior team members
Extensive training in the Wraparound model and CANS certification
A collaborative and mission-driven work environment
Career advancement and professional development opportunities
Generous PTO and paid holidays
Health, dental, and vision insurance
403(b) retirement plan with employer match
Mileage reimbursement
Flexible scheduling to promote work/life balance
What You Will Do:
As a Care Coordinator I, you will work directly with youth and families to develop and implement care plans that support their goals. Using the Wraparound model, you will engage families and teams to coordinate services that meet the needs of children with serious emotional and behavioral challenges.
Partner with youth and families to assess strengths, needs, and priorities
Facilitate Care Planning Team (CPT) meetings to develop individualized care plans
Complete required assessments such as CANS and CRAFFT (for youth 12+)
Coordinate services and referrals across schools, providers, and community agencies
Conduct home and community-based visits to support family engagement
Monitor progress toward goals and update care plans regularly
Ensure documentation, authorizations, and safety plans meet program standards
Participate in supervision, team meetings, and professional development
Collaborate with internal and external stakeholders to ensure continuity of care
Who You Are:
You have a Bachelor’s degree in a human services-related field and at least one (1) year of experience working with youth with Serious Emotional Disturbance (SED), or a high school diploma/GED and five (5) years of relevant experience
You are passionate about supporting youth and families and value their voice in decision-making
You are CANS certified or willing to complete certification upon hire
You are knowledgeable about local resources and child-serving systems
You are highly organized with strong communication and teamwork skills
You are comfortable using electronic health records and Microsoft Office tools
You have a valid driver’s license and reliable transportation
You are committed to equity, inclusion, and cultural responsiveness in your work
About BHN:
Behavioral Health Network has been serving the Western Massachusetts community since 1938. Our mission-driven work supports children, adults, and families through innovative and compassionate behavioral health and human services. From outpatient therapy and crisis response to Wraparound support and peer services, BHN is a leader in delivering trauma-informed, culturally responsive care.
Apply Today
If you're ready to make a difference in the lives of youth and families in your community, apply today at www.bhnworks.org or click “Apply for Job” to join our team.