Resolving Outstanding Invoices in accounts receivables by contacting customer through Calls/ Emails from shared services center in India.Control overdue ageing of outstanding invoices.Ensuring smooth inflow of cash within payment terms.Sending reminders to customer to avoid payment delays.Meeting productivity and quality benchmark defined from time to time.Ensuring regular communication with Business Unit personnel to ensure issues are resolved immediately.Ensuring deliverables as per agreed SLA's.Shift TimingsShift time would be 5:30PM to 2:30AMFlexible to work in different shift and extended working hours as per requirement.