This role is primarily responsible for the routine administrative and supportive duties to assist guests during their stay and ensure the facility runs smoothly.

Minimum Requirements

• High school diploma required
• Minimum of 1 year experience
• Ability to communicate effectively with diverse customers and patient populations
• Healthcare Background in Patient Care Technician, State Tested Nursing Assistant or MA required.
• Basic Life Support Certification (BLS) required

Essential Functions

• Greet guests and family members.
• Verify information for guests stay.
• Orient guests to suite and functions of equipment, such as TV, call light, furniture, blinds in room.
• Assist Nurse Navigator in a variety of tasks but not limited to:
  
  • Recording vital signs.
  • Explaining daily activities to guests.
  • Assist guests with ambulating to bathroom if necessary.
  • Ensure guests have ice packs changed frequently.
  • Ensure guest safety with visual observation.
  • Promote patient/family understanding of the educational content and his/her involvement in the plan of care.
  • Perform other clinical functions as delegated and supervised by the Nurse Navigator.
• Accurately advises other team members regarding guest needs and status
• Inspects equipment for proper working conditions.
• Assists in work area by cleaning area and guest rooms
• Assists in storing and stocking of supplies and items
• Responds in a timely manner to meet the needs of the guest.
• Assists in the check-out of guest, following evaluation by Nurse Navigator.
• Other duties as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.

The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.

The employee must be able to stand and/or walk at least five hours per day.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.