HiringCafe
Posted 3w ago

Cluster Hotel General Manager

@ TFE Hotels
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New Zealand
OnsiteFull Time
Responsibilities:Develop strategies, Implement brand service, Provide strategic leadership
Requirements Summary:5+ years' hotel general management experience across multiple properties (200+ rooms); proven ability to drive revenue and profit.
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Job Description

Cluster Hotel General Manager | Auckland Based | start date April/May 2026

An exciting opportunity exists to join TFE Hotels in the role of Cluster Hotel General Manager, based in Auckland. This role is responsible for providing strategic leadership and guiding the Adina CityLife Auckland and Rendezvous Heritage Hotel Auckland towards sustained success and growth.

Adina CityLife Auckland - located in Auckland’s vibrant CBD on Queen Street, Adina CityLife Auckland is the perfect base for corporate and leisure travellers seeking a modern urban retreat.

Rendezvous Heritage Hotel Auckland - housed in the iconic Farmers Department Store building, the hotel is just moments away from major attractions like the Sky Tower, Viaduct Harbour, and Queen Street, making it a convenient choice for both business and leisure travellers.

About the role:

Reporting to the Director of Operations NZ, as Cluster Hotel General Manager, you’re a natural-born leader who inspires, innovates and empowers all around you.

A consistent outperformer and commercially strong, you know all about driving top line revenue and bottom-line profits across rooms

Key Responsibilities include:

  • Develop and implement hotel-wide strategies that deliver products and services to exceed the needs and expectations of guests and provide a return on investment to the owner and TFE hotels.
  • Manage and implement the brand service strategy and brand initiatives.
  • Provide strategic leadership, playing a crucial role in guiding the property towards sustained success and growth.
  • Responsible for setting the strategic direction and vision under a ‘strata with owner reporting.
  • Present monthly reporting package to the ownership team.

 

About You

  • A visionary Hotel General Manager with 5+ years’ rooms experience, managing multiple properties with a mix of studio, apartments and hotel rooms (min. 200+ keys experience)
  • Exceptional owner engagement with strong negotiation skills.  
  • Previous experience with Strata Management and a centralised hotel management model
  • Proven ability in delivering growth results in hotels and driving revenue and profit across multiple properties
  • Commercially astute, with the ability to recognize and understand market conditions, business opportunities, and potential risks.
  • An inspirational leader with experience leading a team in a customer service environment
  • A persuasive and confident decision maker, who takes ownership and accountability.
  • Thorough understanding of all areas of hospitality business operations, with strong financial acumen e.g. compiling of financial reports (P&L) overall day-to-day financial processes and report writing.
  • Experience with the use of Protel and Opera Cloud (desirable)
  • High standards of attention to detail and communication (written, verbal and listening)
  • Excellent grooming and personal presentation
  • Unrestricted work rights for New Zealand, with eligibility to work without sponsorship.

About Us

TFE Hotels combines an enviable portfolio of properties with a culture that brings out the best in our teams. We're embracing transformation to drive future growth and enhance our brands. Supported by our values and our history of excellence, we achieve more together with shared passion, a commitment to elevating every moment, and a dedication to owning our impact.

If you're ready to find more - more opportunities to lead, more challenges to embrace, more impact to deliver - now's the time to talk to us.