W. W. Cannon – Dallas/Fort Worth, TX - Onsite/In Person Role

Are you someone who brings structure to chaos, follows through, and takes ownership until the job is done?

Do you enjoy working with people just as much as you enjoy organizing, solving problems, and driving execution?

At W. W. Cannon, we rely on individuals like you to be the engine behind our projects—coordinating between customers, sales, vendors, and field teams to ensure work is completed accurately, on time, and professionally.

If you are looking for a role where your attention to detail, communication, and reliability are valued and expected, this may be the right fit.

About Us

W. W. Cannon is a materials handling, storage equipment and dock and door equipment Distributor with Turn-Key Services.  We serve at the pleasure of our customer, from beginning to end of project – Layout, Build, Install and Service.  We have been in business for more than 80 years and are a small family-owned company with a great group of people who were chosen because they embrace and fulfill our Mission, Vision and Core Values.  Choosing the right fit for our culture is just as important as choosing someone with the skills to do the job

What You Will Do

This is a high-responsibility coordination role focused on execution, communication, and follow-through.

• Serve as a primary point of contact for customers, sales representatives, and internal teams
• Manage incoming calls, emails, and requests with professionalism and urgency
• Enter orders accurately and issue purchase orders to vendors
• Coordinate materials, freight, and delivery timelines to support project execution
• Communicate proactively with customers and internal teams on order status, delays, and updates
• Support project execution by identifying issues early and driving solutions
• Partner with Sales and Installation teams to ensure jobs run smoothly from order to completion
• Handle changes, challenges, and last-minute adjustments with a calm, solutions-focused approach

What We Are Looking For

This role requires a strategic thinker who executes—someone who can see the big picture but also manage the details that make it happen with excellent customer service.

• Prior experience in customer service, project coordination, or sales support
• Strong verbal, written, and digital communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proactive problem solver who takes initiative and follows through
• Professional, dependable, and customer-focused
• Comfortable working both independently and as part of a team
• Tech-savvy with the ability to learn and use CRM/ERP systems

Preferred Experience

• Background in technician management, industrial distribution, or similar environments
• Familiarity with order entry, purchasing, and logistics coordination

What Sets You Apart

• You don’t wait to be told what to do—you anticipate needs and act
• You communicate clearly and consistently—people trust your updates
• You stay steady under pressure and focus on solutions, not problems
• You take ownership and see things through to completion

Compensation & Benefits

• Salary: $50,000 – $58,000 (based on experience)
• Paid Vacation, Personal and Sick Time
• Annual Paid Holidays
• Short and Long Term Disability Insurance
• Group Medical, Dental, and Vision Insurance
• Simple IRA retirement program with matching employer contribution
• Company-paid Marketplace Chaplains (24/7 support for you and your family)
• Monthly employee recognition events
• Continued vendor, customer service and leadership training

Why W. W. Cannon

We recognize that strong coordinators are not “support roles”—they are critical to execution and customer experience. At W. W. Cannon, your ability to organize, communicate, and deliver results will be noticed, valued, and rewarded.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.