Key Responsibilities
Team Leadership & Development
Lead, mentor, and develop a team of 10+ recruiters, with expected growth to 20+
Foster a high-performance, accountable team culture through coaching, feedback, and motivation
Create and implement individualized development plans to strengthen team capability
Drive engagement, resilience, and consistent achievement of KPIs and sourcing goals
Operational Excellence
Oversee day-to-day recruitment operations across full lifecycle hiring (sourcing through offer stage)
Ensure efficient and scalable processes in a high-volume, fast-paced environment
Maintain high standards for candidate experience and delivery quality
Proactively identify workflow gaps and implement process improvements
Client Partnership & Stakeholder Management
Act as the primary point of contact for client escalations and critical issues
Build strong, trusted relationships through clear communication and active engagement
Partner with stakeholders to align hiring priorities and delivery expectations
Influence client decisions through data insights, market trends, and strategic recommendations
Data, Reporting & Insights
Monitor and analyze performance using data sets, metrics, and KPIs
Deliver regular reporting and insights on team performance and hiring outcomes
Leverage data to identify trends, risks, and opportunities for improvement
Utilize tools such as CRM systems, ATS platforms, and Excel (including pivot tables) to drive decision-making
Performance Management & Continuous Improvement
Develop and execute performance improvement and action plans when needed
Lead Quarterly and Annual Business Reviews (QBRs/YBRs), presenting data-driven insights
Implement continuous improvement initiatives to enhance efficiency and results
Collaborate with global CORE teams to share best practices and drive consistency
Key Success Competencies (Soft Skills)
Leadership & Coaching: Ability to develop, inspire, and hold teams accountable
Communication & Influence: Strong client-facing presence with the ability to influence decisions
Analytical Thinking: Data-driven approach to problem-solving and decision-making
Tech Savviness & CRM Fluency: Confidence navigating recruitment systems and leveraging technology for efficiency
Proactivity & Ownership: Anticipates challenges and takes initiative to drive outcomes
Resilience & Adaptability: Thrives in a fast-paced, evolving environment
Collaboration & Global Mindset: Works effectively across teams, regions, and cultures
Business & Financial Awareness: Understands the connection between recruiting performance and business impact (nice to have)
What Success Looks Like
A high-performing, engaged recruitment team consistently exceeding goals
Strong client partnerships built on trust, insight, and delivery excellence
Effective use of data, CRM tools, and reporting to guide strategy and performance
Continuous improvement in processes, efficiency, and hiring outcomes
Clear, impactful communication through business reviews and performance reporting
Team Leadership & Development
Lead, mentor, and develop a team of 10+ recruiters, with expected growth to 20+
Foster a high-performance, accountable team culture through coaching, feedback, and motivation
Create and implement individualized development plans to strengthen team capability
Drive engagement, resilience, and consistent achievement of KPIs and sourcing goals
Operational Excellence
Oversee day-to-day recruitment operations across full lifecycle hiring (sourcing through offer stage)
Ensure efficient and scalable processes in a high-volume, fast-paced environment
Maintain high standards for candidate experience and delivery quality
Proactively identify workflow gaps and implement process improvements
Client Partnership & Stakeholder Management
Act as the primary point of contact for client escalations and critical issues
Build strong, trusted relationships through clear communication and active engagement
Partner with stakeholders to align hiring priorities and delivery expectations
Influence client decisions through data insights, market trends, and strategic recommendations
Data, Reporting & Insights
Monitor and analyze performance using data sets, metrics, and KPIs
Deliver regular reporting and insights on team performance and hiring outcomes
Leverage data to identify trends, risks, and opportunities for improvement
Utilize tools such as CRM systems, ATS platforms, and Excel (including pivot tables) to drive decision-making
Performance Management & Continuous Improvement
Develop and execute performance improvement and action plans when needed
Lead Quarterly and Annual Business Reviews (QBRs/YBRs), presenting data-driven insights
Implement continuous improvement initiatives to enhance efficiency and results
Collaborate with global CORE teams to share best practices and drive consistency
Key Success Competencies (Soft Skills)
Leadership & Coaching: Ability to develop, inspire, and hold teams accountable
Communication & Influence: Strong client-facing presence with the ability to influence decisions
Analytical Thinking: Data-driven approach to problem-solving and decision-making
Tech Savviness & CRM Fluency: Confidence navigating recruitment systems and leveraging technology for efficiency
Proactivity & Ownership: Anticipates challenges and takes initiative to drive outcomes
Resilience & Adaptability: Thrives in a fast-paced, evolving environment
Collaboration & Global Mindset: Works effectively across teams, regions, and cultures
Business & Financial Awareness: Understands the connection between recruiting performance and business impact (nice to have)
What Success Looks Like
A high-performing, engaged recruitment team consistently exceeding goals
Strong client partnerships built on trust, insight, and delivery excellence
Effective use of data, CRM tools, and reporting to guide strategy and performance
Continuous improvement in processes, efficiency, and hiring outcomes
Clear, impactful communication through business reviews and performance reporting