Educations & Qualifications: Must be a minimum of 18 years of age to comply with Child Labor Laws. Must provide documentation of obtaining a state drivers license recognized by the Commonwealth of PA to operate a DAP-owned or controlled golf cart. Minimum of a High School Diploma or GED preferred. Security experience is preferred but not required. Must have a positive attitude and be able to work in a Team atmosphere. Must be able to work well in stressful situations and always maintain a professional image. Must be organized, have excellent interpersonal and communication skills, and have the ability to follow and enforce policies and procedures.
Summary: Create and maintain a safe and friendly environment for both guests and employees.
Essential Functions:
- Ensure extraordinary guest service by providing positive interactions with guests and fellow team members in a friendly and courteous manner.
- Complete patrol rounds through the park and also work assigned areas as needed to enforce park rules and regulations.
- Maintain current knowledge of all park rules and regulations and how to enforce them.
- Complete transports to and from the office.
- Work the side parking booth by politely directing guest’s to appropriate parking areas.
- Respond to all distress or emergency calls and secure the scene.
- Assist lost guests and reunite them with their party safely.
- May travel for work by personal vehicle as needed.
- Operate golf carts in accordance with company and department policies and procedures.
- Report any damage or unsafe conditions to the Security Manager or Team Leader on duty.
- In the absence of the Security Manager, report any major issues to the Director of Operations or Chief Operating Officer.
- Must be able to work in various weather and environmental conditions including but not limited to direct or indirect sunlight, heat, humidity, rain, hail and cold.
Other Responsibilities:
- Maintain and protect employee, customer, and consumer confidentiality.
- Report to and from work at assigned time.
- Complete other duties as assigned.
- Must be honest and reliable.
- Must be able to work in a team atmosphere and assist co-workers on an ongoing basis.
- Adhere to dress code policy.