ESSENTIAL DUTIES AND RESPONSIBILITIES

The Homebase Program is NYC premier homelessness prevention program. The community-based initiative assists households who are at-risk of shelter entry in order to resolve their housing crisis and lay the groundwork for self-sufficiency. The Homebase Case Manager position will be responsible for providing housing assistance and holistic case management services. He/She will provide ongoing social services to program participants to secure long-term housing stability. He/She:

• Coordinates services and activities to provide program participants with necessary tools to sustain their housing and prevent homelessness;


• Works with the client, household members, supervisors and supplementary staff to execute the service plan;


• Establishes goals and actions which address the immediate housing crisis and the underlying causes of the crises;


• Monitors and evaluates program participants progress on the implementation of their service plan;


• Conferences client cases with the Supervisor and Program Director and determines the necessity of financial subsidies;


• Prepares all necessary documentation to prepare in-house subsidy applications on behalf of the client;


• Provides referrals for clients to access community supports, public benefits and entitlements;


• Maintains accurate record keeping via case files and the designated computer database;


• Engages in the arrangement, coordination, monitoring and delivery of services to Homebase program participants;


• Ensures that program participants rights are protected;


• Performs other duties as assigned by the Supervisors or Program Director.

COMPETENCIES

• Bilingual English/Spanish preferred


• Experience working in non-profit organizations and commitment to social justice


• Excellent communication skills and ability to advocate


• Ability to work independently and collaborate with a team


• Entrepreneurial spirit, ability to problem solve and build relationship

EDUCATION EXPERIENCE

• Associate Degree required plus three years of experience; Bachelors degree preferred.