Responsibilities

• Provide
  frontline support to customers via digital technologies and phone when
  they need help related to cyber security risk or their cyber insurance
  policy services
  
• Work
  with clients both internally and externally to help them understand cyber
  security risks and how to mitigate them
  
• Proactively
  engage with customers to raise awareness and adoption of Chubb’s cyber
  services and solutions
  
• Take
  complex technical topics and present them to non-technical audiences in a
  meaningful way.
  
• Cross
  train other team members as new process and initiatives are defined
  
• Available
  to be On-Call part of a rotating schedule with other team members
  
• Multi-task
  multiple activities and work initiatives to completion
  
• Recommend
  new products and solutions that could enhance the team’s ability and core
  responsibilities
  

Requirements

Minimum Qualifications

• 1-3 years working within an Information Security
  department or an Information Security role within an IT organization
  

·        Working knowledge in
various cyber security disciplines including vulnerability management, patch
management, user access controls, endpoint security and incident response

• Effective written and verbal communication skills and
  organizational and analytical skills; experience recording and writing
  detailed technical data and reports a plus
  
• Highly collaborative, creative, and intellectually
  curious individual who is passionate about security engineering and supporting
  cutting-edge computing capabilities
  
• Demonstrated success of using digital technologies to
  drive innovation and improve operational efficiencies
  
• Excellent attention to detail with the ability to
  multi-task, maintain flexibility and work independently with minimal
  supervision
  
• Ability to overcome technical challenges
  
• Work virtually during normal business hours with
  support for multiple North American time zones and off-hours as needed
  
• Proficiency in the latest Microsoft operating systems
  and Office Suite of applications
  

Desired Qualifications

• Bachelors
  or master’s degree in computer science, information systems, cyber risk
  management or related field from an accredited institution
  
• One or more certifications
  in cyber security or information technology
  
• Ongoing participation
  is cyber security communities