Discover Windsong
A diagnostic radiology center of excellence where personalized service, world-class imaging and compassion meet.
We offer a comprehensive benefits package to all our employees to include:
- Competitive hourly rate
- Medical/Dental/Vision benefits the 1st of the month following your start date
- 401K with Profit Sharing beginning day 1 of employment
- Vacation and PTO days on an accrual basis beginning on your start date
- 6 paid holidays
- 4 hours of paid community service or volunteer hours a year
- Annual bonus opportunity for all
- Annual reviews for merit increases
- Work Life Balance-NO On-call or Over Nights
- Beautiful spa-like work environment
- Opportunity to learn and grow your career within Windsong
- Stable organization with a great reputation in WNY
Per Diem and Full Time openings available!
Job Summary:
The Technologist Assistant will be responsible for providing assistance to all Technologists in the center in areas that allow the Technologist to maintain an on-time schedule and run the diagnostic imaging scanning area in an orderly fashion.
Shift Details: Must be available to work various day and early evening shifts, including Saturdays on rotation.
Duties/Responsibilities:
(95%) Patient Care
- Demonstrates the company’s values in daily activities
- Greets and escorts patients to changing room; briefly explains procedure
- Provides pre-exam screening and instructions
- Assists patients on and/or off table when requested by technologist
- Supports technologists throughout scan and contrast administration, as required
- Manages post-scan patient hand-off
- Ensures efficient, friendly, and smooth patient experience for all patients who enter the center
- Ensures smooth patient throughput of the entire center and all modalities
- Monitors center modality schedules
- Adjusts patients schedule when necessary and keeping all techs informed of any changes
- Prepares room set up between patients, including putting proper coil on table, putting previous coil away and changing table sheet
- Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table
- Provides front-end coverage as needed
- Attends trainings to stay up to date on best practices and certifications
(5%) Completes other tasks and projects as assigned
Required Knowledge, Skills and Abilities:
- Knowledge of and adherence to company policies and protocols
- Knowledge of and adherence to HIPAA and safety guidelines
- Knowledge of cross-sectional anatomy
- Knowledge of and adherence to ALARA principles
- Knowledge of basic level computer skills
- Skill in organizing and prioritizing work and following assignments through to completion
- Skill in written and verbal communication
- Ability to work independently and in a team environment
- Ability to work in a fast-paced environment and meet established deadlines
- Ability to be flexible and adaptable to constant change
- Ability to effectively handle details with accuracy
- Ability to manage schedule to ensure work is completed
- Ability to deliver high quality customer service to internal and external customers by communicating with integrity and compassion
- Ability to resolve service recovery issues and understand when to escalate to the next level
- Ability to convey complex subject matter clearly and engagingly
- Ability to remain calm in difficult situations
Education and Experience:
- High School Diploma or equivalent required.
- Radiology Technology student or 12 months previous experience in diagnostic radiology or other imaging modality preferred
- Nursing Assistant or any previous patient care/medical care role
- Knowledge of medical terminology
Physical Requirements:
- Heavy lifting: up to 100 lbs. maximum with frequent lifting and/or carrying objects weighing up to 50 lbs.
- Must be able to stand, stoop and lift and walk without restrictions.
- Requires computer related activities for extended periods of time
- Requires the ability to see, hear, speak, write and key