Welcome

Thank you for your interest in Charcoalblue!

Charcoalblue is seeking a forward-thinking ERP & Project Systems Specialist to play a key role in shaping, embedding, and continuously improving our ERP and project systems ecosystem. The role will suit someone who is passionate about the intersection of data, automation, and project delivery within the Architecture and Engineering or design consultancy space.

Reporting to the Director of Operations, you will lead the ongoing evolution of our newly adopted ERP ecosystem (Deltek Vantagepoint), working in close partnership with business leaders and system users.

You will drive the development and optimisation of ERP-based dashboards and reports, plus integrations with Excel and Power BI, and explore emerging approaches such as Agentic AI, identifying practical opportunities to automate workflows and enhance decision making where they provide clear business value.

This role offers the opportunity to grow into a recognized systems specialist, shaping how data, automation, and insight support creative project delivery at scale. There is an emphasis throughout the remit on your ability to be highly organized, a strong and proactive communicator, and to deliver reliable and accurate results.

As Charcoalblue continues to grow internationally, our projects, people, and data are becoming more connected and more complex. We have recently adopted Deltek Vantagepoint as our core ERP platform, and we are now at a critical stage where the value of that investment depends on how well the system is embedded, trusted, and evolved. This role exists to ensure our ERP and project systems truly support how we work: turning high-quality data into clear insight, reducing manual effort through smart automation, and enabling our teams to focus on creative, high-value project delivery. If you’d like to join a collaborative, passionate team that values constant curiosity and self-development, and is ready to take this ERP forward, apply now.

Interview Schedule: First-round interviews will be held online via MS Teams, and second-round interviews will be held in person at our London or Bristol Studios in April/May 2026.

We’d love to hear from you! Share a cover letter that explains your journey and how it aligns with this role. Be sure to include:

Your experience supporting ERP systems in a global, project-driven environment
Any experience with Vantagepoint

Description of Role

The Architect of Data: You will ensure our ERP system (Deltek Vantagepoint) remains the "single source of truth" for project delivery, scheduling, finance, and people processes across our international business.
Automation Driver: Working with key stakeholders, you will identify manual bottlenecks and implement automated solutions, including using Agentic AI and integrated workflows.
Insight Creator: You will transform raw data into actionable intelligence by building and maintaining sophisticated dashboards.
Collaborative Lead: You will translate complex technical concepts into accessible information for our design and engineering teams, enabling a culture of continuous improvement.

Key Responsibilities

ERP Optimisation & Automation

Serve as the primary internal support for Deltek Vantagepoint, ensuring the system reflects Charcoalblue’s unique operating model and is used consistently across regions.
Proactively identify opportunities for automation and integration with other tools (CRM, HRIS).
Specifying and implementing ERP processes and automations to streamline routine tasks, data entry, and resource forecasting.
Manage ERP upgrades, system configurations, and user permissions with a focus on scalability.

Reporting & Advanced Analytics

Design, build, and maintain dashboards and reports that provide real-time visibility into project health, financial performance, and global resourcing.
Partner with business unit leaders to interpret data patterns and provide insights that support strategic decision-making.
Ensure data integrity through periodic audits, maintaining our high standards and ISO:9001 compliance.

User Engagement & System Growth

Provide high-level support for system queries, fostering user accountability and data ownership.
Develop "next-gen" training materials and step-by-step guides that support different learning styles across our global regions.
Collaborate with the People team to support Deltek Talent, ensuring seamless integration between our HR and project data.

Qualifications and Key Skills

We value diverse experiences and backgrounds. If you meet most of the criteria below, we encourage you to apply.

Essential

1+ years of experience in an ERP Coordinator, Analyst, or Support role. Direct experience with Deltek VantagePoint is highly desirable.
Understanding of Data Visualisation using tools such as Power BI to create complex reports and dashboards.

Desirable

Ability to work successfully on own initiative, as well as part of a local and global team.
Flexibility and adaptability to changing business needs.
Ability to manage and prioritise a diverse workload, sometimes in a pressured environment.
Excellent communication skills. The ability to bridge the gap between technical data and creative project needs.
Experience in project-based consultancy environments and an understanding of project/resource life cycles.
Digital and systems literacy, including experience with data cleansing and SQL.
A demonstrable interest in Agentic AI and modern automation approaches, with the curiosity to explore how they can be applied responsibly within business systems.
Ability to work across functions with a range of internal stakeholders in a facilitative, collaborative role.
Experience working within an Architecture, Engineering, or Design Studio environment is a significant advantage.

Employment Details

This role is being offered as a permanent, full-time role.

Our standard full-time working week is 40 hours, flexible between 8am and 8pm Monday-Friday, plus an hour per day (unpaid) for lunch, with an understanding that flexible working hours will apply to meet our clients’ needs and to accommodate the company’s global time zones. Charcoalblue does not provide for the payment of overtime. The nature of the job and the Partnership’s business could occasionally entail some work outside normal working hours.

There is a three-month probationary period for permanent roles.

Hybrid Model: A blend of home-working and regular studio-based collaboration in London or Bristol.

We will provide you with the necessary IT hardware and software to enable you to carry out your role successfully in line with your duties.

Please note, the successful applicant must be based in the UK to effectively meet the current needs of our work and local team, and you should be able and willing to travel to external meetings and our UK studio/s regularly as required, with notice.

Annual Leave Entitlement

Team members have no ‘cap’ on the number of days they wish to take in any one year. This means you can plan holiday or vacation time or request time when you need it, without the worry of running out of leave days. 'Take-What-You-Need' (TWYN) leave requests must follow policy guidelines and team members are encouraged to use a minimum of 20 days of annual leave minimum per annum (prorated in the first year and also prorated in a part-time position), plus statutory Bank Holidays.

Charcoalblue traditionally closes its studios between Christmas and New Year’s Day, resulting in an additional 4-5 discretionary paid vacation days each year.

Employee Benefits

To support you in successful hybrid/distributed working, you will receive a laptop and any other associated IT peripherals required for the role upon you joining Charcoalblue.

Following successful completion of your three-month probationary period, you will be eligible to participate in our company benefits package, including:

Charcoalblue’s annual bonus scheme, subject to the Partnership’s performance year on year.
Charcoalblue’s pension auto-enrolment scheme.
An allocation of live event tickets per month, offered to encourage you to immerse yourself in the live events industry as far as possible.
A contribution to your home internet and home utilities to enable you to work from home effectively in line with our distributed working model.
Upon successful completion of your second year, you will be eligible to join our Private Health Insurance plan, in line with our company policy.

Other benefits are accumulative as you progress with the company.

Start Date

May-June 2026

Salary

The salary range for this role is £32,500 - £42,500 per annum for a 40-hour week.

Please state your salary expectations in your application in line with your experience.

Charcoalblue intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the total rewards that Charcoalblue provides to compensate and recognize employees for their work. Charcoalblue provides a robust benefits package to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit our website’s careers page for more details.

Equity, Diversity & Inclusion Overview

We are committed to becoming an increasingly inclusive organization. We continuously work to eliminate unfair and discriminatory practices within the company while encouraging full and equal contributions from our diverse community.

Our mission is to foster an inclusive ethos by creating a welcoming work environment across our global practice. We provide recruitment opportunities that are open to all and encourage applications from candidates of diverse backgrounds to ensure our global team reflects the clients we collaborate with and the communities we serve.

If you require this application in a different format or need support during the application process, please contact Angelica Lucero at [email protected] or via telephone at +44 (0)20 7928 0000. If you have any questions about accessibility or how the role may accommodate your personal circumstances, please reach out.

Charcoalblue strives to provide an environment free from discrimination and is committed to ensuring that all clients and customers can access the services and products we offer, across our three regions. We believe that all individuals – employees and clients alike – are entitled to be treated with respect and dignity.