Job Summary
The Behavioral Health Specialist works under the supervision of the Clinical Supervisor/Manager and is responsible for providing case management services to a diverse clientele of children and families with mental health and substance use diagnoses. Services may be provided via telehealth, outpatient offices, and/or community-based settings.
Essential Functions:
- Demonstrate the values and guiding principles of OhioGuidestone every day, performing with the highest standards of excellence, integrity and ethics.
- Monitor client symptoms as well as response to treatment; communicate changes with treatment team to ensure immediate and appropriate interventions
- Develop and maintain a service relationship with client, family, and caregivers to provide them support as appropriate.
- Coordinate community resources including school, referral sources and outpatient behavioral health providers to ensure continuity of care; acts as an advocate for the client as needed.
- Provide crisis intervention consultation in times of emergencies for coordination and assistance in crisis management and stabilization as needed.
- Facilitate appointments to ensure overall physical well-being including basic, mental health and substance use needs.
- Review Diagnostic Evaluation and additional assessments, to aid in the ongoing development and implementation of a client’s individualized treatment plan (ITP).
- Attend and participate in agency/ team/clinical meetings, including mandatory trainings, and treatment coordination.
- Perform related administrative responsibilities; maintain client information, reports, records, and other documents; respond timely to emails and phone calls; attend and participate in various trainings and meetings; communicate with other agencies, departments, and vendors regarding required paperwork, contract compliance and consult with other county agencies and/or supportive services as necessary.
- Accurately and promptly, document and maintain the confidentiality of client and family interactions including, legal, financial, and clinical documentation within agency guidelines.
- Meet with Supervisor for weekly supervision.
- Maintain ongoing frequent contact with other assigned OhioGuidestone professionals, parents or outside agency professionals assigned to case.
- Exhibit positivity, flexibility and a willingness to take on new responsibilities as requested or required.
- Demonstrate positive leadership, promote a team-based work environment and a culture of belonging.
- Present the Agency in the most positive light with all internal and external contacts.
* Therapeutic Behavioral Service (TBS) service activities include, but are not limited to the following: (a) Consultation with a licensed practitioner or an eligible provider, to assist with the individual's needs and service planning for individualized supports or care coordination of healthcare, behavioral healthcare, and non-healthcare services and development of a treatment plan; (b) Referral and linkage to other healthcare, behavioral healthcare, and non-healthcare services to avoid more restrictive levels of treatment; (c) Interventions using evidence-based techniques; (d) Identification of strategies or treatment options; (e) Restoration of social skills and daily functioning; and, (f) Crisis prevention and amelioration.
Education/Experience:
- High school diploma or equivalent
- Three years relevant experience and able to demonstrate competencies in basic behavioral health skills, for example:
- Understanding of human behavior, mental illness, psychiatric symptoms, and impact on functioning and behavior.
- understanding how to therapeutically engage a mentally ill person, concepts of recovery/resiliency
- understanding of the mental health system; de-escalation techniques
- Understanding of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of emotional and mental dysfunctions.
- Understanding of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their history and origins.
- Relevant experience or course of study in behavioral healthcare helpful
Qualifications:
- Mission driven; strong desire to make an impact
- Effective interpersonal skills; able to speak effectively with individuals and/or groups of people
- Ability to customarily and regularly exercise discretion and good professional judgment
- Flexible; able to work days, evenings, and/or weekends, as desired to meet the needs of clients
- Strong organizational skills; able to handle multiple priorities with strict attention to detail and perform work independently.
- Ability to maintain relevant, timely documentation as required.
- Effective computer literacy skills, including Windows applications, Microsoft Office Suite, and electronic health records, etc.
- Must be able to access work locations, offices, and homes as necessary, which may include ascending/descending stairs.
- Possess a valid Ohio Driver’s License with a safe driving record and valid insurance.
- Successfully complete pre-employment screenings, including drug tests, background checks, and any other required assessments, such as a physical examination and TB test.
Benefits include:
- Free CEU trainings
- Competitive medical benefits at a low monthly cost & different family plans to explore.
- Ten paid holidays; some are exchangeable
- Flexible work schedules to support work/life balance
- Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
- 401(k) with employer match option
- Employment Assistance Program (EAP)
- Mileage reimbursement
- Monthly bonus program
- Recognition and rewards