Posted 2d ago

Contact Center Representative ($1,000 Hiring Bonus): HI Remote

@ Aloha Pacific Federal Credit Union
Honolulu, Hawaii, United States
$18-$24/hrRemoteFull Time
Responsibilities:Handle calls, Assist customers, Process transactions
Requirements Summary:One year certificate or six months related experience; customer service knowledge; clerical skills; call center experience preferred.
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Job Description

$1,000 HIRING BONUS


JOB SUMMARY

Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.



QUALIFICATIONS


EDUCATION and/or EXPERIENCE

  • One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience
  • Knowledge of and experience with customer service principles and practices
  • Administration and clerical processes
  • Six (6) months or more in a call center environment highly preferred


Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.