Job Details

FreeRange Concepts is looking for a Assistant General Manager to help lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant manager responsibilities include maintaining the restaurant�s revenue, profitability, and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you�ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you�ll help make sure we comply with health and safety restaurant regulations and are following our mission and core values.

We�ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and we Create Remarkable Memoires for our Guests.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant�s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Qualifications / Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role
• Extensive food and beverage (F&B) knowledge
• Familiarity with restaurant management software, like and Reporting and Analytics
• Strong leadership, motivational and people skills
• Acute financial management skills
• Hospitality management or culinary schooling is a plus
• Comply with all food and beverage regulations: TABC Certified and Food Handler Certified, https://www.learn2serve.com/