Credit Controller, EMEA
Location: Ampthill, Bedfordshire, UK
Department: Finance
Reports To: Finance Director, EMEA
Travel: No
Status: Permanent, Salaried
Level: IC
At United Wheels, we’re building a high-performing, globally connected finance function and we’re looking for a Credit Controller to take ownership of Accounts Receivable across the EMEA region. This is more than a collections role. You’ll be the single point of accountability for AR performance, cash flow, and credit risk across EMEA, partnering directly with Sales, Customer Service, and Finance leadership to drive disciplined processes and smarter decision-making.
If you thrive in fast-paced environments, enjoy influencing cross-functional teams, and want to make a visible impact on working capital performance then this role is for you.
What You’ll Own
AR Performance & Cash Flow
- Own the end-to-end AR function across EMEA, including collections, cash application, and account reconciliation
- Drive proactive collection strategies to reduce past-due balances and improve DSO
- Lead reviews of delinquent accounts and escalate risks where neede
Credit Control & Risk Management
- Enforce credit policies, including credit checks, limits, and exposure monitoring
- Evaluate customer creditworthiness and manage risk across the portfolio
- Support decisions on account holds, payment plans, and escalations
Reporting & Insights
- Deliver AR aging, DSO metrics, and cash performance insights to leadership
- Build visibility through dashboards and reporting tools
- Identify trends and recommend actions to improve working capital
Process Improvement & Ownership
- Standardize AR processes across EMEA and drive continuous improvement
- Identify inefficiencies and implement automation or system enhancements
- Develop and maintain SOPs and align with global finance standards
Finance Operations Support
- Support month-end close, reconciliations, and audit readiness
- Maintain daily cash book and provide support to AP and broader finance teams
What Success Looks Like
- Cash Flow Excellence: AR is tightly controlled, DSO improves, and collections are proactive and predictable
- Risk Discipline: Credit policies are consistently applied, with clear visibility into exposure and minimal bad debt
- Process Ownership: AR processes are standardized, efficient, and aligned across EMEA with strong cross-functional collaboration
What You Bring
- 4+ years’ experience in Accounts Receivable, Credit Control, or Finance Operations
- Experience working across multiple countries or regions (EMEA preferred)
- Strong understanding of credit risk, collections strategy, and AR processes
- Experience with ERP systems (SAP, Oracle, NetSuite, JD Edwards, etc.)
- Advanced Excel skills (pivot tables, lookups)
Bonus if you have:
- Experience in multi-entity or international environments
- Exposure to foreign currency transactions and cross-border collections
- A track record of influencing stakeholders without direct authority
Who You Are
- Commercially aware with strong financial acumen
- Highly organized with a bias for action and accountability
- Comfortable challenging the status quo and improving processes
- A strong communicator who builds trust across teams
- Driven, resilient, and motivated to win
Why United Wheels?
We’re a global business with a growing footprint across EMEA, and this role sits at the center of how we manage cash, reduce risk, and scale effectively. You’ll have real ownership, visibility with leadership, and the opportunity to shape how AR operates across the region.
If you’re ready to step into a role where you can own outcomes, influence decisions, and drive real financial impact, we’d love to hear from you.